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Respected Contributor
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Registered: ‎01-26-2013

Interesting afternoon with a new item....

[ Edited ]

I was all excited today, got 2 items from QVC.  One fit, the other goes back so I proceed to wash it and when filling the washer, I got a phone call and forgot to add detergent so when I heard it start to agitate, I went out to add it and low and behold, the washer was so full of suds from the 'new' item of clothing that after a couple  extra rinses, it's still full of suds.  Evidently, it was a return that someone had washed and I can only imagine the amount of soap they dumped into their washer by what I'm dealing with here.   (That was the only item in the washer, it was set for a mini load so I know it was the item from qvc.)  I haven't ordered clothes from here for 20 years. You're not off to a great start with me, qvc!  I never wash one item but I planned on wearing it tomorrow.  

 

 

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Honored Contributor
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Registered: ‎01-08-2011

Re: Interesting afternoon with a new item....

So sorry!  I quit ordering clothes. 

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Respected Contributor
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Registered: ‎01-26-2013

Re: Interesting afternoon with a new item....

I spoke to someone at qvc and they did take my complaint into consideration by offering a partial credit on the item.  Either that or I could have returned it but it fit and I like it so I chose to keep it.  

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Registered: ‎03-10-2010

Re: Interesting afternoon with a new item....

@Tyak. New clothing often has a lot of sizing in it to give it body.  It's  possible the suds came from an overdose of that.  Very unusual situation.

New Mexico☀️Land Of Enchantment
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Re: Interesting afternoon with a new item....

Wow! I can’t beliebe qvc didn’t notice that. I think after you wash something it would be used and wouldn’t be sent out to another customer like that. What a way to find out!

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Re: Interesting afternoon with a new item....

[ Edited ]

Why would someone wash an item and not complete the rinse cycle leaving it full of soap?  How could they possible dry it sopping wet full of suds?  I would think you would be able to tell upon opening the item.

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Re: Interesting afternoon with a new item....


@lmtep wrote:

Why would someone wash an item and not complete the rinse cycle leaving it full of soap?  How could they possible dry it sopping wet full of suds?  I would think you would be able to tell upon opening the item.


I think they did spin it out but just had so much soap in the washer that soap stayed in the item.  Only thing I can figure out.  

Are there tags of some kind on items from qvc?  There were none on either item I received and it looked like the clothes were just stuffed into the bags they came in.

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Occasional Contributor
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Registered: ‎08-03-2013

Re: Interesting afternoon with a new item....

No, no tags.  That was eliminated years ago.  There used to be a piece of tissue paper, but I'm thinking I didn't see that last time.

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Re: Interesting afternoon with a new item....

Why did YOU wash it before sending it back?
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Registered: ‎05-21-2010

Re: Interesting afternoon with a new item....

@ALRATIBA  That's what I was wondering. The  way the post reads it sounds like the OP washed the item that she was returning.