Interesting afternoon with a new item....

Tyak · ‎01-26-2013

I was all excited today, got 2 items from QVC. One fit, the other goes back so I proceed to wash it and when filling the washer, I got a phone call and forgot to add detergent so when I heard it start to agitate, I went out to add it and low and behold, the washer was so full of suds from the 'new' item of clothing that after a couple extra rinses, it's still full of suds. Evidently, it was a return that someone had washed and I can only imagine the amount of soap they dumped into their washer by what I'm dealing with here. (That was the only item in the washer, it was set for a mini load so I know it was the item from qvc.) I haven't ordered clothes from here for 20 years. You're not off to a great start with me, qvc! I never wash one item but I planned on wearing it tomorrow.

ECBG · ‎01-08-2011

So sorry! I quit ordering clothes.

Tyak · ‎01-26-2013

I spoke to someone at qvc and they did take my complaint into consideration by offering a partial credit on the item. Either that or I could have returned it but it fit and I like it so I chose to keep it.

Kachina624 · ‎03-10-2010

@Tyak. New clothing often has a lot of sizing in it to give it body. It's possible the suds came from an overdose of that. Very unusual situation.

New Mexico☀️Land Of Enchantment

GenXmuse · ‎05-15-2016

Wow! I can’t beliebe qvc didn’t notice that. I think after you wash something it would be used and wouldn’t be sent out to another customer like that. What a way to find out!

rms1954 · ‎06-06-2019

Why would someone wash an item and not complete the rinse cycle leaving it full of soap? How could they possible dry it sopping wet full of suds? I would think you would be able to tell upon opening the item.

Tyak · ‎01-26-2013

@rms1954 wrote:
Why would someone wash an item and not complete the rinse cycle leaving it full of soap? How could they possible dry it sopping wet full of suds? I would think you would be able to tell upon opening the item.

I think they did spin it out but just had so much soap in the washer that soap stayed in the item. Only thing I can figure out.

Are there tags of some kind on items from qvc? There were none on either item I received and it looked like the clothes were just stuffed into the bags they came in.