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11-11-2015 01:36 PM
I heard today shipping on jewelry over $75 is at least $5 now. Saw the new prices on line. Is this with clothing too? ( That means we lose that shipping cost if we return.)
11-11-2015 01:58 PM
I don't know. I just ordered a cotton top an hour ago and the S&H was $3.00, so it doesn't seem like it's gone up to me.
I couldn't find anything on the Q's website where it specifies any more about what the actual shipping charges are. Maybe a moderator can help?
11-11-2015 02:09 PM
The shipping policy has changed. Most items ship for $3 or $5 dollars now. This is not refunded if you return the item unless the item you got was incorrect or is defective.Also, returns will cost you about $6.95. Again not refundable ubless incorrect item or defective. So that means a return will cost you at least $10. I don't like the new policy. I think most items are sent by the cheaper snail mail. That means you wont get it as quickly. I liked the old policy better.
11-11-2015 02:12 PM
@mia 2 - I was referring to the QVC moderators on this board. They can often post a comment answering a question (in the role of customer service).
Or you could email them directly to ask for information. HTH.
11-11-2015 04:01 PM
Venezia~~Thanks for the idea. I have a feeling I know what they are going to tell us. Shipping is up to $5 on jewelry over $75 and shipping is now up on some clothing under $50. That's what I can see by looking. Seems to be a bad time to do this to customers, during the Christmas season. Also, what bothers me is the large return charges we all will now have, which will hit everyone right after Christmas.
11-11-2015 04:09 PM
i dont think there is any real written policy that states clothing and jewelry will ship for $3. it doesnt surprise me that these shipping fees are being increased because UPS just raised its rates and the USPS rates are due to go up mid january.
11-11-2015 04:35 PM
Sunshine45~~Last spring QVC changed their shipping policies. They stopped refunding our shipping charges on a return but said they were dropping all the shipping charges on clothing and jewelry to $3. They did much advertising on this change. That was about last March or April.
11-11-2015 05:29 PM
Doesn't the shipping charge also include insurance?
I do not know for sure, but perhaps this type of insurance has gone up, too.
11-11-2015 06:47 PM
The new shipping charges went into effect Feb of this year. I don't believe it said all clothing and jewelry would be $3. I think the clothes went by garment weight and jewelry by gram weight.
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