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Frequent Contributor
Posts: 132
Registered: ‎03-25-2010

False Shipping Information on Order page

I think this has been discussed before but I would like to comment on something that happened to my last order - the Denim jacket from Logo.  I ordered it on 3/8 when it was the TSV.  It was not a waitlist order.  I have been checking and it showed shipped with a delivery date of 3/19 - but no tracking #.  No jacket yet.  So I looked again this morning and it shows it shipped on 3/20 with a tracking #.  Now I am expecting a jacket that was returned for some reason and reshipped since the item is no longer available in my size.  I am not happy with QVC at all right now!

Valued Contributor
Posts: 744
Registered: ‎05-31-2018

Re: False Shipping Information on Order page

They all had a future shipping date.

Honored Contributor
Posts: 43,455
Registered: ‎01-08-2011

Re: False Shipping Information on Order page

Looks like it is a return.  The order should have gone to waitlist if they didn't have one to send out.  Bazaar!

Honored Contributor
Posts: 13,446
Registered: ‎07-15-2016

Re: False Shipping Information on Order page


@OutofMadison wrote:

I think this has been discussed before but I would like to comment on something that happened to my last order - the Denim jacket from Logo.  I ordered it on 3/8 when it was the TSV.  It was not a waitlist order.  I have been checking and it showed shipped with a delivery date of 3/19 - but no tracking #.  No jacket yet.  So I looked again this morning and it shows it shipped on 3/20 with a tracking #.  Now I am expecting a jacket that was returned for some reason and reshipped since the item is no longer available in my size.  I am not happy with QVC at all right now!


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@OutofMadison 

 

Was it the faded denim choice?  If so - that had a later ship date than the others.

Honored Contributor
Posts: 69,745
Registered: ‎03-10-2010

Re: False Shipping Information on Order page

@OutofMadison    None of us really has any way of know what goes on in the warehouses.  There could be a million reasons for anything that occurs so it's ridiculous to speculate or accuse.  It's a a very complex operation.  As long as you get a nice jacket, as I did, what difference does it make?

New Mexico☀️Land Of Enchantment
Honored Contributor
Posts: 37,857
Registered: ‎06-11-2011

Re: False Shipping Information on Order page

It's possible someone didnt send in their check who was supposed to; possible it's a new one.
Trusted Contributor
Posts: 1,151
Registered: ‎03-10-2010

Re: False Shipping Information on Order page

QVC is so desperate for business i wouldn't be surprised at anything they doSmiley Surprised

Frequent Contributor
Posts: 132
Registered: ‎03-25-2010

Re: False Shipping Information on Order page

Thanks to all of you for answering - it was the dark denim which showed in stock and shipping immediately.  I'll see what shows up - hopefully it will be one they didn't receive a check in time for and is new.  I still don't understand why it would show shipped when it wasn't.  Oh well - it's sunny out and I'm going out to enjoy it (but staying 6' away from my husband who is gardening)!