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Regular Contributor
Posts: 177
Registered: ‎03-10-2010

FOUR Mis-handled Linea orders in a few weeks!

Once in a while, you expect that QVC orders will be mixed up, but FOUR wrong items and/or wrong sizes on Linea in just a few weeks???

First, the Q sent an Isaac M print sweater instead of the Linea ponte pants I ordered; then a Linea mockneck sweater instead of the Linea V Neck sweater I ordered; then an XL blouse when I ordered a Large; then XL pants instead of the L I ordered.

This is really unacceptable. The only good aspect is I managed to get the ponte pants in my size before they sold out and the other items are not yet sold out in the proper style/size.

Ordering from the Q these days is like spinning the wheel on that TV game show-- where it lands nobody knows; what you order you never know if you will get...

Honored Contributor
Posts: 9,739
Registered: ‎05-19-2012

Re: FOUR Mis-handled Linea orders in a few weeks!

A month or so ago, I had two orders confused. It happened again two weeks ago. My Linea items went elsewhere, and I received the items ordered by others in states far and wide.

If, in fact, robots are plucking items from the shelves, they need to have their electronics re-calibrated. (I thought I had read at one time or another that at QVC robotic arms were programmed to select the items. Is that true?)

Trusted Contributor
Posts: 1,282
Registered: ‎03-09-2010

Re: FOUR Mis-handled Linea orders in a few weeks!

You would expect the this to happen from a company that processes orders too fast. Certainly not from one who is not only the most expensive but the slowest shipper of any online seller--including Hong Kong sellers on ebay!

Honored Contributor
Posts: 17,674
Registered: ‎03-09-2010

Re: FOUR Mis-handled Linea orders in a few weeks!

The problem is HUMANS fill those bins up for the robotic arms to grab!

Maybe the HUMANS need reprogramming!

☼The best place to seek God is in a garden. You can dig for him there. GBShaw☼
Honored Contributor
Posts: 9,739
Registered: ‎05-19-2012

Re: FOUR Mis-handled Linea orders in a few weeks!

On 3/4/2014 JustJazzmom said:

The problem is HUMANS fill those bins up for the robotic arms to grab!

Maybe the HUMANS need reprogramming! {#emotions_dlg.unsure}Wink

JJM, then the robotic arms story is true? (I like your twist on this. Cute.) I would dearly love to know if robots are at work in the fulfillment area of QVC.

Honored Contributor
Posts: 17,674
Registered: ‎03-09-2010

Re: FOUR Mis-handled Linea orders in a few weeks!

On 3/4/2014 Goldie76 said:
On 3/4/2014 JustJazzmom said:

The problem is HUMANS fill those bins up for the robotic arms to grab!

Maybe the HUMANS need reprogramming! {#emotions_dlg.unsure}Wink

JJM, then the robotic arms story is true? (I like your twist on this. Cute.) I would dearly love to know if robots are at work in the fulfillment area of QVC.

I don't know if its true or not! But your photo made me laugh out loud! {#emotions_dlg.laugh}

☼The best place to seek God is in a garden. You can dig for him there. GBShaw☼
Honored Contributor
Posts: 9,739
Registered: ‎05-19-2012

Re: FOUR Mis-handled Linea orders in a few weeks!

We need a couple of laughs around the Linea water cooler today. It's gotten too serious. As we always like to say: It is just about fashion, which is a fun thing.

Respected Contributor
Posts: 4,034
Registered: ‎03-09-2010

Re: FOUR Mis-handled Linea orders in a few weeks!

WOWZA, that is sheer madness! I've had a mistake here and there over the years---but 4 mistakes in a few weeks has really upped the ante to a new level of error! Yikes!

"More is more and less is a bore!" Iris Apfel
Frequent Contributor
Posts: 127
Registered: ‎03-18-2010

Re: FOUR Mis-handled Linea orders in a few weeks!

I got one too! I ordered the new WK tank, and was sent the new WK boyfriend cardigan instead. The disturbing part is that the cardigan WAS in a bag labeled with the info for the tank. It came to NJ by way of Rochester....and surprisingly CS said I would just have to wait until the return processed{#emotions_dlg.crying} BIG disservice to Louis and his lovely designs...

Honored Contributor
Posts: 16,938
Registered: ‎12-29-2010

Re: FOUR Mis-handled Linea orders in a few weeks!

On 3/4/2014 blinddogs said:

Once in a while, you expect that QVC orders will be mixed up, but FOUR wrong items and/or wrong sizes on Linea in just a few weeks???

First, the Q sent an Isaac M print sweater instead of the Linea ponte pants I ordered; then a Linea mockneck sweater instead of the Linea V Neck sweater I ordered; then an XL blouse when I ordered a Large; then XL pants instead of the L I ordered.

This is really unacceptable. The only good aspect is I managed to get the ponte pants in my size before they sold out and the other items are not yet sold out in the proper style/size.

Ordering from the Q these days is like spinning the wheel on that TV game show-- where it lands nobody knows; what you order you never know if you will get...

Oh my gosh Blindogs….first of all.. HELLO--how are you?

Second of all, that STINKS. I am sorry you received so many incorrect orders. I think this happens quite often--unfortunately!! Thank goodness your size was still in stock. The worst is when it's sold out and no waitlist. Good luck!

"friends don't let friends drink white zinfandel"