Easy pay order status says "Contact CS"

BetsyDoodle · ‎04-08-2010

I ordered a bronzo italia watch on 6 easy pays. When I go into my easy pay order status it says contact cs. I was just wondering why. If you look at the oder status page it says processing.

PamB226 · ‎10-01-2010

There's a problem with your method of payment. Happened to me once when my credit card expired.

terrier3 · ‎03-10-2010

Why not call and get your answer?

I once had a credit card expire half way through an easy pay and I got a note to contact CS. I updated the expiration date and I was all set.

I bet it is something simple like that...just call!

BetsyDoodle · ‎04-08-2010

Thanks I will call

BetsyDoodle · ‎04-08-2010

Just called and they said it is in process, they said must have been a "glitch", but everything is ok and order is processing. I should have called earlier but I just thought someone might have the answer on the boards. Thanks for the replies.

vicki is ok · ‎03-15-2010

Must be a lot of those glitches going on today. I ordered a top yesterday and went in today to check order status and it showed being on an auto-delivery plan. Well I knew for certain that the top I ordered wasn't part of any auto-delivery so when I called the guy told me it was a "glitch". Said there has been a lot of that going on today, so hope I don't get the same top in different colors every 60 days, lol.

Vicki

JustJazzmom · ‎03-09-2010

Usually when they say 'Contact C/S' its because either the CC is expired or you have to change the method of payment to another CC.

☼The best place to seek God is in a garden. You can dig for him there. GBShaw☼

skuggles · ‎11-20-2013

On 2/7/2014 vicki is ok said:
Must be a lot of those glitches going on today. I ordered a top yesterday and went in today to check order status and it showed being on an auto-delivery plan. Well I knew for certain that the top I ordered wasn't part of any auto-delivery so when I called the guy told me it was a "glitch". Said there has been a lot of that going on today, so hope I don't get the same top in different colors every 60 days, lol.

Vicki

LOL! That would be a nightmare, wouldn't it?

BetsyDoodle · ‎04-08-2010

On 2/7/2014 JustJazzmom said:
Usually when they say 'Contact C/S' its because either the CC is expired or you have to change the method of payment to another CC.

Nothing wrong with credit card or expiration, just having computer problems today. Maybe the extreme cold weather everywhere is to blame. Smile

LogoFan · ‎03-11-2010

FYI, the glitch where regular orders are identified as auto delivery has been going on for days now. It happened on some of my orders and QVC said they are working on the problem.