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Frequent Contributor
Posts: 97
Registered: ‎03-10-2010

EP FROM 2014 APPEARED ON MY ACCOUNT

Watch your accounts. Yesterday over $400 in EP's appeared on my account, and it is blocked. THEY ARE FROM 2014. If it were correct, I would not have been able to order for all of 2015. Corporate is "reviewing". Watch your returns also and make sure you get credited.

Valued Contributor
Posts: 829
Registered: ‎03-09-2010

Re: EP FROM 2014 APPEARED ON MY ACCOUNT

What is EP?

Esteemed Contributor
Posts: 5,616
Registered: ‎10-01-2014

Re: EP FROM 2014 APPEARED ON MY ACCOUNT

Easy Pay?

No act of kindness, no matter how small, is ever wasted. - Aesop
Valued Contributor
Posts: 834
Registered: ‎03-09-2010

Re: EP FROM 2014 APPEARED ON MY ACCOUNT

I assume it means easy pay.

Respected Contributor
Posts: 2,320
Registered: ‎10-21-2010

Re: EP FROM 2014 APPEARED ON MY ACCOUNT

 

Unfortunately things fall thru the cracks. It is good that you caught it and they are reviewing it..

 

Were they easy pays that they forgot to bill and they did a account review and caught it or did the computer just hicup and spew $400 of them out of nowhere?

Unfortunately with the greatness of technology also comes some spider webs that don't always get cleared out. 

 

I am sure Corporate will do the right thing and handle it accordingly.