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Honored Contributor
Posts: 10,185
Registered: ‎03-10-2010

Does HSN have order history?

I really like QVC's order history with the photos, it makes it easy to reorder or check on some other issue.  I can't even find HSN's, can someone tell me where to click?  I guess I just don't shop over there much anymore, so I'm not very familiar with their website. 

Honored Contributor
Posts: 36,142
Registered: ‎03-12-2010

Re: Does HSN have order history?

@depglass

 

When you land on the HSN homepage, look to the upper right corner and you should see Hello, Sign In (to the left of a heart and bag).

 

Once you sign in, you will be returned to the home page.  Of course, if you look at the original area I mentioned above, you should see Hi, followed by your name.

 

Let your cursor rest on the word account and you should see a drop down for order status, flex pay manager, order history etc.

There are many elements: wind, fire, water
But none quite like the element of surprise
Respected Contributor
Posts: 4,509
Registered: ‎03-12-2010

Re: Does HSN have order history?

Are you looking on your phone or computer?  I'm on a computer (Chromebook, actually).

 

Do you see something that says "MY ACCOUNT v" on the top of the page?  What I'm looking at, it's next to the search box.  Once you log in, "Order History" is the fourth selection.  Unlike QVC, I don't see photos.

Honored Contributor
Posts: 35,370
Registered: ‎03-09-2010

Re: Does HSN have order history?

once you are signed in and go to MY ACCOUNT you have two options.

 

you can click on ORDER HISTORY which shows all of your order history with no photos, but with transaction numbers, item numbers, and description.

OR

you can click on ORDER STATUS which gives you your orders within the last 30 days and includes photos of your items.

 

this is via the website on my laptop.

**********************************************
"I would prefer even to to fail with honor than win by cheating." - Sophocles
Respected Contributor
Posts: 4,371
Registered: ‎02-07-2011

Re: Does HSN have order history?

HSN's order history only goes back a year.  Anything earlier than that is not there.

Respected Contributor
Posts: 3,085
Registered: ‎09-12-2010

Re: Does HSN have order history?

My order history is cut too short on HSN's site.  Much better history and details on QVC.

Honored Contributor
Posts: 10,185
Registered: ‎03-10-2010

Re: Does HSN have order history?

Thanks, I found it.  Still like QVC's better.  I wanted to reorder a Wendy Williams shirt, but of course only small sizes were left.  Story of my life.