Fashion

[Tommie1965]

Slap in the face. I agree. Free S&H for over three months is way overboard. Longtime customers are really taken did granted.

[Krimpette]

This has got to be one of the most bizarre marketing ploys I have ever seen.  A blatant way of telling your regular customers they should go elsewhere.  I guess the loyal customers just don't generate enough business for them, that they are willing to risk alienation.  Fortunately, there are many other places to shop.

[4kitties]

Just another good reason for me to not shop QVC.  Used to be a regular customer and now order maybe twice a year or so and only if I am certain I cannot get the same item cheaper elsewhere.

[kaydee50]

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@4kitties wrote:

Just another good reason for me to not shop QVC.  Used to be a regular customer and now order maybe twice a year or so and only if I am certain I cannot get the same item cheaper elsewhere.

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Agree.  I used to make sure that whatever cable company we used offered QVC.  Now I could care less and like you order very infrequently.  There's a poster who claims they spend $1,000 a month at QVC!!!  Can't imagine--LOL!!

[pdlinda]

@Mz iMac   After being a very loyal customer to Cox Cable for over 25 YRS I was FINALLY able to make that argument to a CS person who put me in touch with an exec who listened to me and gave me a fantastic deal (including pay channels I never had) for now and the future.  He gave me instructions on how to renew my rate each year and it worked like a charm last month when I used it to retain my bundle rate.  I am VERY APPRECIATIVE of this accommodation from Cox Cable and the level of service I receive from them!!

[Lynnabby]

Final nail in their coffin.

[rockygems123]

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@cjm61 wrote:

@GoodyShoes There is a thread that is on fire posted  minutes before yours. Everyone feels the same as you.

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@cjm61 

I think in this case it's a good idea to allow multiple posts on the same subject....clearly gives us and maybe the Q an idea of how their new free ship policy is disappointing to so many.  

[catter70]

It's like anything else. They want to lure in new customers. They don't care about the ones they've had for years. I recently got rid of my cable because, even though, I had been a loyal customer for 30+ years, they didn't care to negotiate my bill when it went up by $40.00 a month recently. I told them, then, I guess we're thru. They didn't seem to care, really. I returned the equipment to them. Now they send all kinds of stuff in the mail every week. Not buying it. 

[Kachina624]

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@Mz iMac wrote:

Cable companies do the same thing.  Offering lower pricing, freebies, etc to attract "new" customers & nothing for their "existing" customers.

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@Mz iMac   What cable companies do or used to do (not so much now) is quite different from the loud general announcement QVC has made.  Cable negotiates privately with each customer.

[Sir Cancelot]

No need to add anything else.  All of you have stated my reaction to the "t".  Lets all get together on this and keep adding to the original post.