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04-18-2019 08:48 PM
Just received a blouse and it reeks of fabric softener smell. Has anyone else noticed this? I assumed clothing that had been returned was sold at outlet stores and not reshipped to another customer. This was not an 'as is' item either. Please tell me this wasn't a top that was sold, washed by previous owner and reshipped
04-18-2019 09:47 PM
That stinks. Really stinks. I always thought I was getting an unworn garment. Surely they could smell it had been washed. Sheesh. Now I don't know if it has already shrunk or the size is accurate.
04-18-2019 09:52 PM
@2 cats and a dog I ordered a Catherine Zeta Jones small tree before Christmas. It came with the trunk bent sticking out of a hole in the box. I drug it to the post office.
I returned it asking for a replacement. It took took forever.
Finally I put it together and the lights had a short. Then they wouldn’t go off. The tree wasn’t even fastened in the box and batteries weren’t included for remote. They picked it up & I got a refund. Obviously a return that was defective.
Clothing should be new and not worn or washed and not resold unless at the outlets.
I don’t order “as is” and will not accept it passing as new.
04-18-2019 10:35 PM
I'd return it. I know they sell returns as "as is" but I don't want to believe that they would stoop so low as to sell a returned item as brand new. However, anything is possible with retailers today.
04-18-2019 10:43 PM
QVC allows washed clothing to be returned so my guess is that's what you got & it's happened to me too. I know it's impossible for the Returns Dept to inspect each item so on my packages I write in big letters Do Not Resale As New & write why on the receipt.
04-18-2019 12:19 AM
I have received clothing and shoe items over the years which were obviously not brand new. I sent each one back and notified customer service. That also goes for decor items.
This is the chance we take when we order on line and cannot see the clothing and shoes in person. With that being said most everything I order in the clothing department does arrive brand new and fortunately the used items are few.
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