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Regular Contributor
Nitefall
Posts: 160
Registered: ‎03-10-2010

Customer Service PLEASE HELP!

‎03-07-2023 10:25 AM

Could someone in customer service help me with A485784, I ordered it on 2/24/23 and it is still in the "packaging' LIMBO. I would like to take it on vacation in April that is why I ordered it so early, I thought ! Could someone either expedite it for me or tell me if I will ever receive my order before summer is over?????

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Trusted Contributor
Lisa now in AZ
Posts: 1,691
Registered: ‎03-11-2010

Re: Customer Service PLEASE HELP!

‎03-07-2023 10:32 AM

Email qvcsocialteam@qvc.com.  They will need your order numbers. If you check the Customer Care thread, there are several others with this same situation. Good luck.

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Esteemed Contributor
Fressa
Posts: 5,337
Registered: ‎03-20-2012

Re: Customer Service PLEASE HELP!

‎03-07-2023 11:44 AM

I've had good luck with the same type of situation with the live chat feature.You'll need the info that Nitefall stated. Good luck. 

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Regular Contributor
Nitefall
Posts: 160
Registered: ‎03-10-2010

Re: Customer Service PLEASE HELP!

‎03-07-2023 02:33 PM

Thanks for the info, I chatted and now I will email. Actually now I remember why I stopped shopping at the Q, this shipping issues are ridiculous!  After this order I'm done AGAIN!! The funny thing is they gave me a little hope because at Christmas shipping was great, they must have fired those people TOO!! But thanks again for the help here!

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