Fashion

[LogoFan]

No problem in past. Have done since new return policy and only one return fee is charged using Q return label.

[Tique]

On 3/15/2015 lulu2 said:

Different CS will give you different advice when it comes to returns.

Years ago I returned 2 items together and was credited with only 1. I called CS and was told as a courtesy for a good customer they'd credit me with the item but do not return multiple items together. (unless they came in the same package)

Fast forward a few years, I'd either forgotten about the multiple items declaration or just didn't care. I returned 2 items and received credit for 1. I called CS and reported what happened. The CS rep told it was noted on my account that once before this had happened and I was told NOT to return multiple items in the same packages.

I felt like a naughty child and cut way back on my QVC shopping. I've never tried to return multiple items again.

I had a similar experience. Years ao I purchased four or five 14K Gold bracelets. I returned one which was ~ $250. I did a stupid thing by trying to save a dollar or two and took the package to USPS. I didn't insure it nor did I use the Track and Ship option. I had the person weigh it and paid the shipping. After waiting for a couple of weeks for a return confirmation, I contacted QVC and they all but accused me of lying. They claimed they never received the bracelet so I ended up paying for something that I didn't have. As if that wasn't bad enought, the person that I spoke to scolded me like she was talking to her child. I also spoke to a Supervisor but she did nothing but listen and then said there was nothing she could do. To this day I believe they did get that bracelet back.

[daisyk]

I have done it before with no problems but once I returned a fashion item with a smaller It cosmetics package with it and the It was never credited. I don't think I would do it again.

[bluejeansluvr]

As long as they all are fashion items and go to the SAME returns address I think it's fine.

Just make your own shipping label, don't use a Q label. Pay the postage yourself so you can get a tracking number and insure it.

Write a note to put inside the package, saying what item numbers you are returning and how many are in the package. Tape each return slip to each individual item.

I've done this a few times and not had a problem.

The problem is if you try to return different items like fashion jewelry etc. that are supposed to be returned to different addresses. That is a big problem and in that case you may not get credited for everything you return. But as long as they all go to the same address I think you are alright.

[1jac]

On 3/16/2015 Tique said:

On 3/15/2015 lulu2 said:

Different CS will give you different advice when it comes to returns.

Years ago I returned 2 items together and was credited with only 1. I called CS and was told as a courtesy for a good customer they'd credit me with the item but do not return multiple items together. (unless they came in the same package)

Fast forward a few years, I'd either forgotten about the multiple items declaration or just didn't care. I returned 2 items and received credit for 1. I called CS and reported what happened. The CS rep told it was noted on my account that once before this had happened and I was told NOT to return multiple items in the same packages.

I felt like a naughty child and cut way back on my QVC shopping. I've never tried to return multiple items again.

I had a similar experience. Years ao I purchased four or five 14K Gold bracelets. I returned one which was ~ $250. I did a stupid thing by trying to save a dollar or two and took the package to USPS. I didn't insure it nor did I use the Track and Ship option. I had the person weigh it and paid the shipping. After waiting for a couple of weeks for a return confirmation, I contacted QVC and they all but accused me of lying. They claimed they never received the bracelet so I ended up paying for something that I didn't have. As if that wasn't bad enought, the person that I spoke to scolded me like she was talking to her child. I also spoke to a Supervisor but she did nothing but listen and then said there was nothing she could do. To this day I believe they did get that bracelet back.

TIQUE- I had a very similar experience to yours. Several years ago I bought a Heidi Daus necklace valued at over $200. Same deal didn't use their label and didn't insure it to save a few dollars. They never received it. I put a tracer with the USPS. Never heard a word. Its my opinion that it was stolen by a post office employee. That was the last time I sent anything back uninsured.

[1jac]

On 3/16/2015 1jac said:

On 3/16/2015 Tique said:

On 3/15/2015 lulu2 said:

Different CS will give you different advice when it comes to returns.

Years ago I returned 2 items together and was credited with only 1. I called CS and was told as a courtesy for a good customer they'd credit me with the item but do not return multiple items together. (unless they came in the same package)

Fast forward a few years, I'd either forgotten about the multiple items declaration or just didn't care. I returned 2 items and received credit for 1. I called CS and reported what happened. The CS rep told it was noted on my account that once before this had happened and I was told NOT to return multiple items in the same packages.

I felt like a naughty child and cut way back on my QVC shopping. I've never tried to return multiple items again.

I had a similar experience. Years ao I purchased four or five 14K Gold bracelets. I returned one which was ~ $250. I did a stupid thing by trying to save a dollar or two and took the package to USPS. I didn't insure it nor did I use the Track and Ship option. I had the person weigh it and paid the shipping. After waiting for a couple of weeks for a return confirmation, I contacted QVC and they all but accused me of lying. They claimed they never received the bracelet so I ended up paying for something that I didn't have. As if that wasn't bad enought, the person that I spoke to scolded me like she was talking to her child. I also spoke to a Supervisor but she did nothing but listen and then said there was nothing she could do. To this day I believe they did get that bracelet back.

TIQUE- I had a very similar experience to yours. Several years ago I bought a Heidi Daus necklace at HSN valued at over $200. Same deal didn't use their label and didn't insure it to save a few dollars. They never received it. I put a tracer with the USPS. Never heard a word. Its my opinion that it was stolen by a post office employee. That was the last time I sent anything back uninsured.

[KristeninChicago]

I've sent multiple items in 1 pkg before.

There has been a time (once I believe) that they only received 1 of the 2 items but CS didn't have a problem crediting me for it anyway.

[Harpa]

Just did it today. But kept the orignal bag and marked ""separate return"" and stuffed it in the outer bag.

[Coco Butter Bean]

I always return more than one clothing items in one bag. In fact, I wait until I have 2 or 3 (or more) just making sure that I'm within the 30-day return time.