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03-03-2018 07:27 PM
It's a history of canceling or returning that earns one a letter.
03-03-2018 07:30 PM
I understood the I feel bad sentiment, @Squirrel Lover
03-03-2018 08:08 PM
In December D&C had a warm, cozy top I drooled over for two days then ordered it. Thought it over for a few minutes and called and canceled it. No problem.
My sister got me that same top for Christmas! One of us records D&C and we watch together and she knew I wanted this top. How fun is that?
03-04-2018 12:08 AM
If what you see is not what you get the letter should be an apology 🌻
03-04-2018 12:14 AM - edited 03-04-2018 12:15 AM
You would think they would prefer that to the out of commission time the item would have if you returned.
03-04-2018 05:04 AM
@GCR18wrote:It's a history of canceling or returning that earns one a letter.
As much as I buy from them, I better never get one of those letters for returning anything. Some of the things I have received lately have been sized wrong or defective. That isn't my fault. A letter from QVC that tells me I'm returning too much will be the incentive I need to quit buying.
03-04-2018 08:10 AM
@Belle_Femmewrote:
@GCR18wrote:It's a history of canceling or returning that earns one a letter.
As much as I buy from them, I better never get one of those letters for returning anything. Some of the things I have received lately have been sized wrong or defective. That isn't my fault. A letter from QVC that tells me I'm returning too much will be the incentive I need to quit buying.
@Belle_Femme I was just thinking the exact same thing as I was reading these posts. I have been a great customer since the beginning and I definitely return a lot more now, mainly due to sizing/quality issues. If I ever received any type of letter regarding excessive returns or cancelations, I would no longer be a QVC Customer.
03-04-2018 09:07 AM
You are lucky you got to cancel. Lately they give you no time to cancel. I tried a few hours after I ordered something. Could not cancel and here it is 6 days out and they haven’t shipped. I could understand if they shipped out immediately but sitting in process for days is a bit much and not allowing you to cancel.
03-04-2018 09:51 AM - edited 03-04-2018 09:54 AM
@SXMGirlwrote:@Squirrel Lover, I do that all of the time, so don't worry about any black marks. I think they would prefer to have an order cancelled rather than to have it returned.
You better watch it because they will cancel your membership for canceling too much. It’s a rumor that they prefer you to cancel than return. They don’t like either.
03-04-2018 09:52 AM
@GSPgirl, not a problem for me!
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