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07-26-2021 06:49 PM
These two skirts that I bought a while back at regular price are drastically reduced along with other items. Called the end of the summer sale.
07-26-2021 07:08 PM
Be prepared to wait a while for your order. I placed an order on July 1. On July 18, it was still "in process," so I did an online chat with customer service. They assured me the order would be escalated. Today, July 26, the order is still "in process." I called customer service and the man I spoke to verified that the order should have been sent about two weeks ago. He also promised to escalate it. We shall see.
07-26-2021 08:53 PM
I bought a Christopher and banks traditional cardigan from ShopHQ.
Received it last week and it's beautiful!
07-26-2021 10:36 PM
I remember you posting it on here and am happy to hear it turned out to be a keeper. Everything I have bought from them is well made and the quality is there.
@Andreatoo wrote:I bought a Christopher and banks traditional cardigan from ShopHQ.
Received it last week and it's beautiful!
07-27-2021 09:16 AM
I wish I needed some new sweaters. They have some beauties!! Really pretty toppers/jackets, too! Love me some Christopher & Banks.
07-28-2021 02:45 PM
07-28-2021 04:52 PM
@Sister Barbara I placed an order for a dress for a wedding on June17th, still nothing. I have an order number and chatted with a rep yesterday. First she said she couldn't cancel it then she said if I didn't have it by now they probably wouldn't fill the order. It is a shame what has happened to that company. I used to buy about 80% of my clothes there either in a store or online. I did order a couple of items when they were on ShopHQ a few months ago and I got those right away. Won't be ordering any more.
07-28-2021 06:09 PM
@Nannerbelles wrote:@Sister Barbara I placed an order for a dress for a wedding on June17th, still nothing. I have an order number and chatted with a rep yesterday. First she said she couldn't cancel it then she said if I didn't have it by now they probably wouldn't fill the order. It is a shame what has happened to that company. I used to buy about 80% of my clothes there either in a store or online. I did order a couple of items when they were on ShopHQ a few months ago and I got those right away. Won't be ordering any more.
That is just terrible! Did they refund you? I placed an order on July 26 for a few items and my credit card was already charged. If it does not ship then soon that charge will be included in my credit card statement and I will have to pay it unless I dispute the charge. Oh, I wish now I had never placed the order.
07-28-2021 06:21 PM
Christopher and Banks has been bought out. They really not the same company they used to be and are associated with ShopHQ now. They closed all brick and mortar stores and only sell online on their website and ShopHQ.
I am very disappointed with their offerings and prices. I haven't ordered anything since the change over, but about 80% of my wardrobe is from them.
07-28-2021 06:34 PM
@Sister Barbara wrote:Be prepared to wait a while for your order. I placed an order on July 1. On July 18, it was still "in process," so I did an online chat with customer service. They assured me the order would be escalated. Today, July 26, the order is still "in process." I called customer service and the man I spoke to verified that the order should have been sent about two weeks ago. He also promised to escalate it. We shall see.
Let us know "IF' you order ever ships. Want I don't like is them putting the charge on a credit card knowing it may be delayed in shipping. Why not post the charge the day they ship the items? Wow, that is over 3 weeks that you have been waiting for the order! They are as bad as the Q.
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