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06-08-2021 08:23 AM
Ladies watch your Buy more Save more pricing
todai I ordered item A398859 with buy more save more of $3.00. When completed check out it wasn't honored. Live chat didn't want to honor. Stated it was an error in listing. I said you have to honor it. Anyway back and forth we went until I said I have a screen shot and I would contact the Attorney General she reluctantly agreed Ed to honor the buy more save more.
06-08-2021 08:28 AM
Previously recorded,...may contain expired pricing, claims & options SO you are wrong & should be grateful Q gave you the discount.
06-08-2021 08:31 AM
It was this morning in the listing not an on air video I watched. But thanks for feed back
06-08-2021 08:33 AM
It's right there in the screen shot...read it.
06-08-2021 09:27 AM
This is why I don't care for all these repeat of previously taped shows. You have to look closely if it was prerecorded and that prices my change. I think they do this so many won't notice and call in on automated ordering & order the item at full price.
06-08-2021 10:15 AM - edited 06-08-2021 10:22 AM
This item is still showing buy more save $3. If that's wrong, or the deal has expired, QVC needs to fix it. In the meantime, they have to honor it!
06-08-2021 10:19 AM
thinkingcamille this isn't a VIDEO, it's the listing this morning.
Not sure why this is so confusing. I stated this is the listing not a presentation. I am aware previous presentation videos may show different pricing.
06-08-2021 12:31 PM
@stateofmichigan Nobody knows what you mean by saying, "it was a listing". So what is a listing? Are you saying it was a live presentation? It's your terminology that's confusing people.
06-08-2021 12:47 PM - edited 06-08-2021 12:55 PM
If you put the item number right now, it's still showing the "Buy more and save", so the OP is quite correct in asking for the refund.
If the CS rep isn't seeing the same information, that's puzzling. They should see the same thing the customer is. Either way, it's no different from a B&M store - they need to honor the pricing information displayed.
@stateofmichigan - I see from a second thread you started on this, that a mod was looking into it for you. Has it been resolved?
06-08-2021 12:54 PM
It is clearly stated on QVC.com- a buy more save more offer is there. The Q is wrong.
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