Reply
Honored Contributor
Posts: 67,396
Registered: ‎03-10-2010

Re: Am I getting returns sent to me when I order?

Some of the heavier, slippery fabrics like the SG liquid knit, tend to arrive in a balled-up mess by the very nature of the fabric. Things like D&C cotton/Spandex shirts should be neatly folded. Since I do most of my clothing shopping at the Q, I get tons of it and have never received a piece that looked worn or was unacceptable. It's a non-issue.
New Mexico☀️Land Of Enchantment
Honored Contributor
Posts: 17,892
Registered: ‎07-03-2013

Re: Am I getting returns sent to me when I order?

I don't know if I'd know the difference if it came wrinkled. My mail lady crumples all bags and stuffs them in the mailbox. Clothing ends up a wrinkled mess.
Trusted Contributor
Posts: 1,647
Registered: ‎03-09-2010

Re: Am I getting returns sent to me when I order?

Yes you are and absolutely yes I have. I received a jacket with a used tissue in the pocket once and received a Gili Roma tote thrown in a box with absolutely no wrapping, no plastic bag, no tassel. It was a mess. I called CS and the rep told me that they send out returns after they are inspected and are in perfect condition. Really? Things just keep getting worse.
Super Contributor
Posts: 535
Registered: ‎03-09-2010

Re: Am I getting returns sent to me when I order?

On 2/7/2015 graycatsrule said: I don't know if I'd know the difference if it came wrinkled. My mail lady crumples all bags and stuffs them in the mailbox. Clothing ends up a wrinkled mess.

That is exactly what my mail carrier does. I get irritated. We have the Neighborhood mailbox that has 2 large boxes for large items. They should put larger items in those boxes and then put the key in your box. I received a package today that she stuffed in our box like a wet rag. Needles to say, it was very wrinkled.

Super Contributor
Posts: 592
Registered: ‎03-10-2010

Re: Am I getting returns sent to me when I order?

A lot of times I believe you do get returns sent you you when you order. I had one thing happen in a good way however. I ordered an ""As is"" wallet and ended up getting one much better than I ordered sent to me instead but still charged the ""As is"" price. I kept it. Maybe not ethical but QVC is pretty shady themselves.

Valued Contributor
Posts: 4,685
Registered: ‎03-11-2010

Re: Am I getting returns sent to me when I order?

I just received a wrinkly Johnny Was dress from Neiman Marcus--- that happened (from NM ) once before about 7 years ago. the trouble is they don't carry many in my size. Smiley Sad
Valued Contributor
Posts: 4,685
Registered: ‎03-11-2010

Re: Am I getting returns sent to me when I order?

It wasn't wrinkled as if someone had worn it, packed messy
Esteemed Contributor
Posts: 5,452
Registered: ‎02-02-2015

Re: Am I getting returns sent to me when I order?

Regarding clothing items, exactly how are these experts who ship out ascertaining if something returned is ok to sell to someone as NEW. Better start giving each garment the smell test as well since we all know some folks are wearing and returning. And don't forget the stretched out garments that people return.

Esteemed Contributor
Posts: 7,689
Registered: ‎03-09-2010

Re: Am I getting returns sent to me when I order?

I once ordered a "new" handbag ( NOT an AS IS bag or a wait list bag) from QVC. When it arrived it was filled with candy, half eaten candy (yuk) and candy wrappers left there by the previous owner. I immediately returned it. I have not ordered a handbag from QVC ever since. In fact, I am ordering less and less from QVC... usually just my WEN and some makeup kits I cannot find elsewhere.

Super Contributor
Posts: 281
Registered: ‎10-12-2014

Re: Am I getting returns sent to me when I order?

Never go on waitlist!! I received a waitlist jacket with a huge black grease mark on the front. I definitely believe waist list items are often customer returns and are not always carefully examined. QVC always said their items haven't been laying on a store floor or been tried on by lots of other people. Ha! I haven't heard this statement in a long time. I think they have changed their practice with returns and don't immediately ship them off to an outlet store. Furthermore, QVC is not the only home shopping retailer who does this. Buyer beware!