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Honored Contributor
Posts: 43,363
Registered: ‎03-12-2010

Butter - you sure have been busy. It sounds like you are having a good time though

There are times when you must speak, not because you are going to change the opposing side, but because if you do not speak, they have changed you.
Super Contributor
Posts: 569
Registered: ‎01-13-2014

Bird, it's annoying all the folks overseas who take CS calls. God bless them, they need jobs too -- but they're always so scripted and generally no help at all. It's like they're part of the corporate mission to "get customers off the phone as cheaply as possible." But first you have to listen to the recording, "your call is important to us." Fie!

One reason I've enjoyed owning my Macbook and iPhone, despite being so pricey, is ALWAYS CS is clearly an intelligent, American-born English speaker with some smarts.

Honored Contributor
Posts: 43,363
Registered: ‎03-12-2010

I kind of like this coat. Wow, the price dropped $20 since yesterday. I wish the split in the back wasn't so long - the purpose of wearing a longer coat is to cover the rumpus.

a.n.a® Double-Breasted Belted Wool-Blend Coat - Talls

There are times when you must speak, not because you are going to change the opposing side, but because if you do not speak, they have changed you.
Super Contributor
Posts: 569
Registered: ‎01-13-2014

Wow, this is a first... AMS on QVC+, with gardening on the main channel. Curious! So if you watch it streaming from their web site, you can't see AMS right?

Honored Contributor
Posts: 43,363
Registered: ‎03-12-2010
On 3/7/2015 Buttercup - aka BC said:

Bird, it's annoying all the folks overseas who take CS calls. God bless them, they need jobs too -- but they're always so scripted and generally no help at all. It's like they're part of the corporate mission to "get customers off the phone as cheaply as possible." But first you have to listen to the recording, "your call is important to us." Fie!

One reason I've enjoyed owning my Macbook and iPhone, despite being so pricey, is ALWAYS CS is clearly an intelligent, American-born English speaker with some smarts.

When I called the number for home phone inquiries, I got Wilson (pretty sure it's not his real name). I told him that sending calls to improperly trained people is not helping ATT's cause here. I also said that I wasn't going to fight over $10 or $15.

It was kind of funny, because I turned into my mother. I asked Wilson - is this call being recorded? He said yes, so I said, Wilson I am not saying the following to you. I want the powers that be to hear me, so it has nothing to do with you okay?

I said, ATT, I'm really getting sick of you pushing me towards U-verse. I've been a loyal customer for over 25 years and I know where you are if I want to change anything.

There are times when you must speak, not because you are going to change the opposing side, but because if you do not speak, they have changed you.
Honored Contributor
Posts: 54,451
Registered: ‎03-29-2012
On 3/7/2015 Buttercup - aka BC said:

Wow, this is a first... AMS on QVC+, with gardening on the main channel. Curious! So if you watch it streaming from their web site, you can't see AMS right?

Is it yesterday's show with Leah?

Honored Contributor
Posts: 43,363
Registered: ‎03-12-2010

Wow Butter - AM style is on QVC plus! Wonder if it's a past episode (so to speak).

There are times when you must speak, not because you are going to change the opposing side, but because if you do not speak, they have changed you.
Honored Contributor
Posts: 17,327
Registered: ‎03-11-2010
On 3/7/2015 Bird mama said:

Wow Butter - AM style is being run on QVC plus!

trying to check it out, but their streaming is so poor,

IT here could be improved, QUK has such a superior streaming service why not here?

Super Contributor
Posts: 569
Registered: ‎01-13-2014
On 3/7/2015 Bird mama said

When I called the number for home phone inquiries, I got Wilson (pretty sure it's not his real name). I told him that sending calls to improperly trained people is not helping ATT's cause here. I also said that I wasn't going to fight over $10 or $15.

It was kind of funny, because I turned into my mother. I asked Wilson - is this call being recorded? He said yes, so I said, Wilson I am not saying the following to you. I want the powers that be to hear me, so it has nothing to do with you okay?

I said, ATT, I'm really getting sick of you pushing me towards U-verse. I've been a loyal customer for over 25 years and I know where you are if I want to change anything.

Love this!! I too find myself saying, when I feel cross with a powerless robot/CS person, "I'm not upset with you, but with this company!"

Super Contributor
Posts: 569
Registered: ‎01-13-2014

Bird, it could well be a rerun... I don't watch them carefully enough to know.

{#emotions_dlg.blush}