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Respected Contributor
Posts: 3,696
Registered: ‎04-30-2012

I have been a QVC shopper for probably over 15 yrs but this was a first for me ! I ordered a Lands end top on sale for $19, size small in the color burgandy (first time for this brand) My order was delivered today and when I opened the bag, it was a blue print top, Lands end, size medium !  What the heck ?  My order form showed the size and color I ordered so somebody was sleeping on the job ! Back it goes !

Honored Contributor
Posts: 10,745
Registered: ‎03-09-2010

@Goodie2shoes - Make sure, if you ask for a refund (instead of an exchange) that you don't get charged for the return shipping!

 

I wonder who got your burgundy top?  Woman Frustrated

Honored Contributor
Posts: 72,255
Registered: ‎03-10-2010

They seem to be making a lot of mistakes lately.  I received two wrong orders in a two week period last month.

New Mexico☀️Land Of Enchantment
Trusted Contributor
Posts: 1,001
Registered: ‎01-11-2014

Re: A QVC First for me

[ Edited ]

🎁  I've already decided not to do any Christmas shopping at the Q this year. Between the impending UPS strike, and the numerous "errors" in the shipping department, I'm not willing to take the gamble. I'm going to get out there and do the "shop local" thing. I'm actually looking forward to shopping again and hand picking special gifts for those on my list. And I've missed going into stores to see them decorated for Christmas. 

Trusted Contributor
Posts: 1,331
Registered: ‎03-10-2010
I've received Incorrect orders, twice in the last month. What's funny is that the label on the plastic bag is correct, but the item inside is not.
Respected Contributor
Posts: 3,900
Registered: ‎11-20-2010

All the mistakes may be the result of the laying off of 400 employees.  Not enough employees needed to accompllsh the job.   Hurry, hurry to get things done and not enough time for attention to what you are doing  Just trying to get everything done.  I have been there, done that and the stress was enough for me to retire a lot earlier than planned.

 

Leaving at the end of the day with my desk piled high with no end in sight.

Honored Contributor
Posts: 15,859
Registered: ‎03-09-2010

@KathyM23 wrote:

All the mistakes may be the result of the laying off of 400 employees.  Not enough employees needed to accompllsh the job.   Hurry, hurry to get things done and not enough time for attention to what you are doing  Just trying to get everything done.  I have been there, done that and the stress was enough for me to retire a lot earlier than planned.

 

Leaving at the end of the day with my desk piled high with no end in sight.


Exactly. It's the ol give 400 jobs to one person.

"If you walk the footsteps of a stranger, you'll learn things you never knew. Can you sing with all the voices of the mountains? can you paint with all the colors of the wind?"
Honored Contributor
Posts: 14,795
Registered: ‎03-15-2014

I didn't know QVC sold Land's End clothing. Thank you for mentioning!

Honored Contributor
Posts: 11,420
Registered: ‎03-09-2010

 

I'd never order Lands End from Q, Kohl's, Macy's, etc. It's a lot less expensive to use promo codes and shop on the Lands End website. 

 

Trusted Contributor
Posts: 1,192
Registered: ‎05-05-2016

that has happened to me...and unfortunately when it has happened the items I did want were sold out and I was out of luck.  I was not happy.  And it happened more thanonce.