Electronics

[jaxs mom]

You could have just had a new battery installed. 

[homedecor1]

@Mz iMac

I was so hoping you would see this sos ...i find you're every knowledgeab

e & would direct me in the right direction.

I called Apple care got appt in storeWed (i'm in Nj but live n Tampa).

Im sure it's either the otter techcase too heavy (and covers touch area) or phone needs adjustment.

Thank you!!!!!!!!

[homedecor1]

@jaxs mom

yesi could have put in mew battery but Applete technician told me itwasnt the batterybut the "memory" runnng constantly.  

he didn't give me suggestion for fixing!!

[glb613]

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@homedecor1 wrote:

@jaxs mom

yesi could have put in mew battery but Applete technician told me itwasnt the batterybut the "memory" runnng constantly.  

he didn't give me suggestion for fixing!!

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Double press the home button and swipe up on each app running in the background.  I do this on a daily basis to close out apps and make my iPhone run better. 

[Mz iMac]

@homedecor1

[homedecor1]

oh my i am fighting a terrible case of bronchitis --- heavily "drugged" ....I just flew home & looking at my posts (esp to @jaxs mom) I'm sooooooooooo sorry that reply made no sense🤒😷🤧😳😳😳😳😳😳

So what I was trying to say:  yes battery replacement would have fixed my dilemma but I was due for upgrade & seemed to make sense since my "phone was freezing" a lot.

Anyway, perhaps I did misunderstand.  In fact, I made a "rash" decision when i really wasn't in my "full" mind -- 

Thank you @Mz iMac I'm going to Apple tomorrow after seeing my own dr. as I'm feeling no better & perhaps I can get a better understanding OR exchange it!!!! 

PS:  sorry this is red -- i can't figure out what key I hit🙄....obviously I'm not a good candidate for drugs! lol

[homedecor1]

@glb613

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@glb613 wrote:

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@homedecor1 wrote:

@jaxs mom

yesi could have put in mew battery but Applete technician told me itwasnt the batterybut the "memory" runnng constantly.  

he didn't give me suggestion for fixing!!

---

Double press the home button and swipe up on each app running in the background.  I do this on a daily basis to close out apps and make my iPhone run better. 

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funny you say to do this because I do!!!  Apple guy told me "that's why you're running out of battery so fast you're closing all your apps & takes more battery to reload them."

So confused because Apple genius taught me at my store to do this🙄

[glb613]

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@homedecor1 wrote:

@glb613

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@glb613 wrote:

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@homedecor1 wrote:

@jaxs mom

yesi could have put in mew battery but Applete technician told me itwasnt the batterybut the "memory" runnng constantly.  

he didn't give me suggestion for fixing!!

---

Double press the home button and swipe up on each app running in the background.  I do this on a daily basis to close out apps and make my iPhone run better. 

---

funny you say to do this because I do!!!  Apple guy told me "that's why you're running out of battery so fast you're closing all your apps & takes more battery to reload them."

So confused because Apple genius taught me at my store to do this🙄

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I do this on a regular basis and plan to continue.  I also don't have battery problems doing this task. 

[homedecor1]

@Mz iMac

I posted a "update" but I didn't know how to put you into my response so I just typed in your screen name ...

everything is going to be taken care of! thanks!  homedecor1