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06-10-2016 11:11 AM
My iPhone 5S says that it's not connected to Wi-Fi. I can't get on Safari. I went into Settings to make sure that it was still connected, and the green "on" button is pushed. However, it won't let me "Choose A Network." I don't really know what to do next. I Googled it, and it said to Reset Network Settings. If I do that, will it mess up other things? What should I do?
06-10-2016 11:12 AM
Call your provider...they should be able to help or call Apple! I have an Apple air and they are always very helpful....
06-10-2016 11:21 AM
@Nicknack - I would turn off your router, wait a minute, then turn back on, wait for it to boot up. Check your wifi then. That worked for me last weekend.
06-10-2016 11:25 AM
sometimes all I do is turn of my phone and restart,
reboot yr router
06-10-2016 11:39 AM
@jackthebear @Mj12 @bargainsgirl Thanks everyone! I got it working again. I found somewhere else that said to hold down the home button and top button at the same time until the screen goes blank and Apple sign comes on. That's called a hard reset. It worked. I've never had this happen before.
06-10-2016 11:57 AM
@Nicknack wrote:@jackthebear @Mj12 @bargainsgirl Thanks everyone! I got it working again. I found somewhere else that said to hold down the home button and top button at the same time until the screen goes blank and Apple sign comes on. That's called a hard reset. It worked. I've never had this happen before.
I should have thought about that first. Glad you got it working again!
06-10-2016 12:10 PM
06-10-2016 12:43 PM
@jackthebear wrote:
hard reset cure for most of the silly iphone hicups
Yes. And if it's a connection issue, you can often solve it by turning airplane mode on for a few seconds, then turning it back off. That cuts the LTE and Wi-Fi connections and then reconnects to the network. I always try that first because it often resolves the issue and is faster than a hard reset.
06-10-2016 01:33 PM
I thought iPhones had their own internal internet (or however that works), because when my husband is home his iPhone isn't on our home network at all. It has its own - whatever that is - inside the phone that he can be online wherever he is without having to log into a network.
His iPhone is pretty old, though. Did they change that? That would be good to know so that if he ever gets a newer one I can get him on this network for when he's here. (password protected of course)
06-10-2016 03:58 PM - edited 06-10-2016 03:59 PM
@chickenbutt wrote:I thought iPhones had their own internal internet (or however that works), because when my husband is home his iPhone isn't on our home network at all. It has its own - whatever that is - inside the phone that he can be online wherever he is without having to log into a network.
His iPhone is pretty old, though. Did they change that? That would be good to know so that if he ever gets a newer one I can get him on this network for when he's here. (password protected of course)
@chickenbutt I was hoping someone else would answer you since I'm not very techically inclined. My iPhone is connected to my Wi-Fi at home. When I'm not home, it's using Data. If you go over your Data usage you pay extra, and it's quite expensive. That's all that I understand about it.
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