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Honored Contributor
Posts: 16,837
Registered: ‎03-10-2010

iPhone says not connected to Wi-Fi

My iPhone 5S says that it's not connected to Wi-Fi.  I can't get on Safari.  I went into Settings to make sure that it was still connected, and the green "on" button is pushed.  However, it won't let me "Choose A Network."   I don't really know what to do next.  I Googled it, and it said to Reset Network Settings.  If I do that, will it mess up other things?  What should I do?


The Bluebird Carries The Sky On His Back"
-Henry David Thoreau





Respected Contributor
Posts: 4,504
Registered: ‎01-13-2012

Re: iPhone says not connected to Wi-Fi

Call your provider...they should be able to help or call Apple!  I have an Apple air and they are always very helpful....

Honored Contributor
Posts: 9,734
Registered: ‎03-09-2010

Re: iPhone says not connected to Wi-Fi

@Nicknack - I would turn off your router, wait a minute, then turn back on, wait for it to boot up.  Check your wifi then.  That worked for me last weekend.

Honored Contributor
Posts: 17,303
Registered: ‎03-11-2010

Re: iPhone says not connected to Wi-Fi

sometimes all I do is turn of my phone and restart,

 

reboot yr router

 

 

Honored Contributor
Posts: 16,837
Registered: ‎03-10-2010

Re: iPhone says not connected to Wi-Fi

@jackthebear @Mj12  @bargainsgirl  Thanks everyone!  I got it working again.  I found somewhere else that said to hold down the home button and top button at the same time until the screen goes blank and Apple sign comes on.  That's called a hard reset.  It worked.  I've never had this happen before.


The Bluebird Carries The Sky On His Back"
-Henry David Thoreau





Honored Contributor
Posts: 9,734
Registered: ‎03-09-2010

Re: iPhone says not connected to Wi-Fi


@Nicknack wrote:

@jackthebear @Mj12  @bargainsgirl  Thanks everyone!  I got it working again.  I found somewhere else that said to hold down the home button and top button at the same time until the screen goes blank and Apple sign comes on.  That's called a hard reset.  It worked.  I've never had this happen before.


I should have thought about that first.  Glad you got it working again!

Honored Contributor
Posts: 17,303
Registered: ‎03-11-2010

Re: iPhone says not connected to Wi-Fi

@NickNack

 

hard reset cure for most of the silly iphone hicups

Honored Contributor
Posts: 11,153
Registered: ‎05-22-2012

Re: iPhone says not connected to Wi-Fi


@jackthebear wrote:

@NickNack

 

hard reset cure for most of the silly iphone hicups


Yes. And if it's a connection issue, you can often solve it by turning airplane mode on for a few seconds, then turning it back off. That cuts the LTE and Wi-Fi connections and then reconnects to the network. I always try that first because it often resolves the issue and is faster than a hard reset.

Honored Contributor
Posts: 20,648
Registered: ‎03-09-2010

Re: iPhone says not connected to Wi-Fi

I thought iPhones had their own internal internet (or however that works), because when my husband is home his iPhone isn't on our home network at all.  It has its own - whatever that is - inside the phone that he can be online wherever he is without having to log into a network.

 

His iPhone is pretty old, though.  Did they change that?  That would be good to know so that if he ever gets a newer one I can get him on this network for when he's here.  (password protected of course)

Honored Contributor
Posts: 16,837
Registered: ‎03-10-2010

Re: iPhone says not connected to Wi-Fi

[ Edited ]

@chickenbutt wrote:

I thought iPhones had their own internal internet (or however that works), because when my husband is home his iPhone isn't on our home network at all.  It has its own - whatever that is - inside the phone that he can be online wherever he is without having to log into a network.

 

His iPhone is pretty old, though.  Did they change that?  That would be good to know so that if he ever gets a newer one I can get him on this network for when he's here.  (password protected of course)


 

@chickenbutt  I was hoping someone else would answer you since I'm not very techically inclined.  My iPhone is connected to my Wi-Fi at home.  When I'm not home, it's using Data.  If you go over your Data usage you pay extra, and it's quite expensive.  That's all that I understand about it.


The Bluebird Carries The Sky On His Back"
-Henry David Thoreau