iPhone 14 "problem" with sound level

santorini · ‎03-09-2010

I just wanted to save someone the time of looking up a particular issue. I've only had my iPhone 14 pro max for a week but I thought I was doing something wrong because my text tone sound level was WAY softer than my ringtone. I made all of the right adjustments and nothing changed. It's not that I'm hard of hearing. I just usually have some noise already going on (tv, music, etc.) and when I'm not at work (where my phone is always on silent mode), I like to be able to hear text messages come across if I'm in another room.

I purchase song clips for my text tones and on my previous iPhones, I could hear them very well. Now I can barely hear them even if the tv is off. I googled it and it's a known issue. They are hoping that a fix can be developed.

freakygirl · ‎07-03-2014

i'm not experiencing that problem. everything is good so far. 🤞🏻

santorini · ‎03-09-2010

@freakygirl I'm glad to hear that. I just called Apple support. She said to update to the latest operating system (16.0.3). I did that and nothing changed. At least my name is on the list of those having this issue. She said if enough people complain, they will make changes. Thanks.