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Honored Contributor
Posts: 9,876
Registered: ‎03-09-2010

Can someone tell me what these fields should be for my iPad and iPhone 13?  

The path is settings, mail, accounts, add account.

 

7A479ED9-BAF6-4DC7-A94E-D5BE8563C779.jpeg

Super Contributor
Posts: 303
Registered: ‎07-22-2018

@CalminHeart it's for you to add your email accounts. You can add multiple email accounts and that way you just go Apple's mail app to access your email or emails. That way instead of going to each individual email app, you can go to one. 

Respected Contributor
Posts: 4,870
Registered: ‎09-08-2010

On mine, I clicked on where it says add account. Then different email name servers will come up. I pressed the one for my account (whether it be Gmail, Yahoo, etc), press again, and add your email address. I think once you click on the email address, it should sync. I hope this helps. I'm not very tech savvy though...

Honored Contributor
Posts: 9,876
Registered: ‎03-09-2010

 

No matter what I enter, it says it's not correct. That's why I asked.

Super Contributor
Posts: 303
Registered: ‎07-22-2018

@CalminHeart, I would call Apple at 800- MYAPPLE (800-275-2273). They can help you figure out what's going on. 

Honored Contributor
Posts: 9,876
Registered: ‎03-09-2010

@Toot1920 wrote:

@CalminHeart, I would call Apple at 800- MYAPPLE (800-275-2273). They can help you figure out what's going on. 


 

 

I should have listed all the things I've done. I talked to Microsoft since they own Outlook. I spent 90 minutes on the phone with Apple. I made an appt at an Apple store and they couldn't figure it out.  

 

The only way I can access outlook is on the internet...barely.

Regular Contributor
Posts: 243
Registered: ‎09-30-2013

@CalminHeart which mail accounts are you trying to add? I just click on the various mail accounts listed and just sign in. CA7D358A-F037-4DF9-8E9E-A6133D7DE403.png

Super Contributor
Posts: 293
Registered: ‎07-07-2021

@Runner26 wrote:

@CalminHeart which mail accounts are you trying to add? I just click on the various mail accounts listed and just sign in. CA7D358A-F037-4DF9-8E9E-A6133D7DE403.png


I use other for my Comcast accounts.  Once I type in the e-mail address and password, the computer fills in the rest. 

Honored Contributor
Posts: 9,876
Registered: ‎03-09-2010

 

When adding an Outlook account, the system asks for the codes in the picture I posted first. I have no idea what those codes are. They used to start with IMAP but that is no longer valid.  

 

Old Incoming mail host name:  imap-mail-outlook.com

 

Old Outgoing mail host name: imap-mail.outlook.com

 

I don't know what to enter for the host names.

Regular Contributor
Posts: 243
Registered: ‎09-30-2013

@CalminHeart I asked Microsoft Chat and here are their suggestions:

Screenshot 2023-02-16 113941.png