Reply
Super Contributor
Posts: 554
Registered: ‎03-10-2010

iMac email help needed - frustration galore!!

Hope everyone had a wonderful Christmas!!

Now, for the past few weeks I haven't been able to send emails that contain a link in them. It'll just keep showing up on my screen when I log on and it says that neither Gmail nor Yahoo are able to send them. One I had already forwarded onto friends successfully. But I forgot a few who had new email addresses so I re-forwarded....and it wouldn't go thru.

I'll choose both email providers and those emails keep coming back for weeks and will NOT go thru. What the ....???

I've already opened the email manager but it makes no sense to me as everything appears to be correct on that screen.

ANY ideas out there will be greatly appreciated. TIA

Super Contributor
Posts: 3,036
Registered: ‎03-21-2010

Re: iMac email help needed - frustration galore!!

Let me see if I have this straight - you send the emails (trying from two different accounts) but then you get something back that says it didn't go through?

If thats right, what does the return message say - exactly?

Whenever I get a message come back after trying to send it is usually a result of an incorrect email address. Make sure you check the address you are trying to sent to very carefully. Sometimes, when this has happened to me, everything looks fine..and I get frustrated that my mail isn't going through, thinking its something with my mail program. Only to find later I didn't have the right address.

My suggestion is to physically type in the address in the too field, don't let it auto fill. Could be something incorrect with what it is trying to auto fill with.

Super Contributor
Posts: 958
Registered: ‎02-06-2014

Re: iMac email help needed - frustration galore!!

why dont u call cs.

Valued Contributor
Posts: 599
Registered: ‎03-10-2010

Re: iMac email help needed - frustration galore!!

I have a friend with an email acct through her internet provider...instead of gmail etc....I have tried sending her emails with attachments in the past and they were too large for her particular acct settings...no problem with gmail, etc....

It could be the recipients acct that is the problem here...not your gmail acct.

Respected Contributor
Posts: 3,442
Registered: ‎03-09-2010

Re: iMac email help needed - frustration galore!!

Have you tried sending a new e-mail with the links imbedded? Sometimes the recipient has security settings blocking attachments or links.

Honored Contributor
Posts: 20,455
Registered: ‎03-09-2010

Re: iMac email help needed - frustration galore!!

Is there a attachment to the link, try deleting that and sending again.

Stop being afraid of what could go wrong and start being positive what could go right.
Super Contributor
Posts: 554
Registered: ‎03-10-2010

Re: iMac email help needed - frustration galore!!

I send out links to family/friends/DH, etc... and the emails DO auto-fill. I'll try that again.

But for those cute pet photos, I send them out to a whole list of friends. In the past they've gone thru but I get a response from a guy's name who says that a particular email address isn't working or is too full or whatever - and it has failed. Nothing about the others. They were all successful.

I have clicked on "Try Again Later" so the next time these emails appear (there's two now), I'll take down exactly what it says and enclose it.

As for now, frustration reigns!!

Honored Contributor
Posts: 17,606
Registered: ‎06-27-2010

Re: iMac email help needed - frustration galore!!

On 12/26/2014 dionline said:

I send out links to family/friends/DH, etc... and the emails DO auto-fill. I'll try that again.

But for those cute pet photos, I send them out to a whole list of friends. In the past they've gone thru but I get a response from a guy's name who says that a particular email address isn't working or is too full or whatever - and it has failed. Nothing about the others. They were all successful.

I have clicked on "Try Again Later" so the next time these emails appear (there's two now), I'll take down exactly what it says and enclose it.

As for now, frustration reigns!!

dionline, If the messages are successfully reaching some of the recipients and only returning the delivery error for one (or a few) recipients, that means there's a problem with the recipient's email and not yours.

I agree, it helps to diagnose a problem if we can see the exact error/info message. Your friend's email might be full, might have a technical problem, or they might have certain settings (like the filters, or "rules" we can set up, for example, or the provider's native, built-in spam filter) which are detecting your message as having a potential problem.

Few things reveal your intellect and your generosity of spirit—the parallel powers of your heart and mind—better than how you give feedback.~Maria Popova
Super Contributor
Posts: 554
Registered: ‎03-10-2010

Re: iMac email help needed - frustration galore!!

Nope, some emails won't go thru to anyone's address - meaning NOBODY will get it.

It reads, "CANNOT SEND MESSAGE USING THE SERVER YAHOO!" (Or Gmail, My capitals) "The Yahoo! SMTP connection to server "smtp.mail.yahoo.com" failed. Select a different outgoing mail server from the list below or click Try Later to leave the message in your Outbox until it can be sent."

There are options to click the 'Connection Doctor' which shows that both Yahoo! and Gmail are both online (but still won't go thru) or you can click on "Edit SMTP Server List" but that brings up a box with stuff I know nothing about. But there's nothing there that screams 'don't let the emails go thru' either.

I've signed out of Yahoo! and Gmail and signed back into both with successful passwords and they're working. Keep in mind that I continue getting emails so both servers are working in that respect. I've also had emails for weeks that will not go thru - so I delete them. Sad.

Respected Contributor
Posts: 3,442
Registered: ‎03-09-2010

Re: iMac email help needed - frustration galore!!

Can you send them on a different computer?