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Esteemed Contributor
MariotaMurielle
Posts: 5,427
Registered: ‎03-10-2010

computer people ! help with Firefox 5.0 please.

‎06-29-2011 09:59 PM

ever since I downloaded Firefox 5.0 I've had all kinds of problems. first, my bookmarks disappeared. I finally found enough information by Googling to restore the bookmarks. but with 5.0 almost every time I click on something I get this message: "can't locate binary component", then when I delete the message it takes me to the website or whatever I was trying to get to.

also, when viewing my email, I'll click to open the mail and the computer goes to Yahoo and a message that the page can't be located ( or somehing to that effect).

when I went to "my computer" to the "add or remove" programs and clicked on it to see if I could remove Firefox 5.0 that way, I get an error message "an exception occurred while trying to run C:windowssystem32shell32dll,control_rundll blah blah blah

what the heck is going on and how can I safely remove 5.0 and go back to 4.0 without crashing everything on my computer?

“All shall be well, and all shall be well and all manner of thing shall be well.” St. Julian of Norwich
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