Why do they ask for two factor identification - Page 2

Jaspersmom · ‎06-08-2011

It's for your safety and security. I don't mind it and actually am glad it's in place. Sometimes you have to read very carefully and check off the one where the code is to be sent. Your company may not know your landline can't receive texts. Yes, I've made mistakes and been shut out, but for the most part, it works just fine.

Mindy D · ‎05-23-2010

Recently, I was trying to order some clear liquid diet foods and electrolyte drinks for my husband and I tried to use Door Dash to bring me this order from CVS. I had already loggged in, but then they decided to verify me and I had the option to call me....they had my home phone number I'd given them when I joined and they had my email to verify. I chose the call me option. I had my landline phone in my hand ready but it didn't ring. I tried two more times and same thing. It didn't ring. Then I tried email to get a verification code. I went to my email and no code so I tried again. I again didn't see emails from them. Then I saw the first email code and put it in, but it was the wrong email code. I hadn't received this one yet. I had too many attempts to log in so I was locked out of my account. I checked and found that they were not going to ring my phone, instead they were sending texts to my home phone number, but it's a landline and it doesn't get texts. Well, I was never able to help my husband and Door Dash and CVS lost a sale and no one was any safer or more protected.

Caffeina · ‎03-09-2010

@depglass wrote:
Venezia, they don't need your password. The sites I am speaking of give the password in a series of dots. So they know it. And I or anyone else doesn't need it.

Your password is likely coming from either your browser's password manager or your cookies for the site, or both.

You can check your password manager to see if it's saved. You can also clear the cookies for the site in question. If you clear them, you should be asked to enter your password again.

Mom2Dogs · ‎03-09-2010

Sometimes it the two step is a customer choice, sometimes not...I find it irritating when I opt out and then the next time....I have to jump thru hoops again. I am not referring to qvc.

Sooner · ‎03-10-2010

@Venezia wrote:
I guess I'm just not understanding. I never allow any site to store my password, so I enter it every time I visit a website. So, for me, there's no problem of anyone else being able to access any of my accounts.

I hope you resolve whatever the issue is.

@Venezia They don't have to "store" it for it to be gotten. All you have to do is use it at the right time. The hackers can grab it as it is transmitted. But they can't as likely get the second code to go with it. It goes a different route.

gadgetgal613 · ‎07-07-2021

@depglass wrote:
When they have already given you your password in a series of dots? This drives me crazy. Some sites will only text you and we do not use a cell phone at home because we are deep in the woods and have no service? Meanwhile anyone who knows my name or email can get into my account, not that I'm worried.

It's for your protection. Most sites allow you to opt out if you want. Other sites it's mandatory. The overwhelming number of people today use cell phones and text. If you choose not to use a cell phone, select the e-mail option. I can't remember the last time I had a phone call option with the 2 step verification.

mimomof4 · ‎03-08-2018

@Mindy D wrote:
@depglass wrote:
When they have already given you your password in a series of dots? This drives me crazy. Some sites will only text you and we do not use a cell phone at home because we are deep in the woods and have no service? Meanwhile anyone who knows my name or email can get into my account, not that I'm worried.
@depglass @It's supposed to enhance security, but that's just not working. They want to text you. Right now, there are so many phony texts out there that you can't tell the phony from the genuine. I prefer email or phone call to cell or to my landline. Some companies give you the choice. I like getting the code on my landline that rings and then there's an audio code that I can put into my login at these websites. I don't usually charge my cell when I'm not going out, so I don't use that number as a two factor phone number.

@Mindy D It is VERY easy to identify that it is a real company texting you with a code for Two Factor log in. The text clearly states the name of the company you are accessing along with the code. I agree there are many phony text but these text you can easily identify.

The sites I hate are the ones who require you to use an authentication app. That means I have to log into another app, get a code and enter that onto the website.

NYCLatinaMe · ‎01-14-2017

@depglass wrote:
Venezia, they don't need your password. The sites I am speaking of give the password in a series of dots. So they know it. And I or anyone else doesn't need it.

@depglass @Venezia

when you see the password with dots, it is usually not the website filling in your password -- it is most likely the browser (safari, chrome, edge, etc.) which stores your password, and the browser filling in your password, which actually protects you, because some viruses track what we type, and if it's filled in, the user is not typing it. Browsers save passwords in the computer, so someone who uses your computer could log in as you if the password is stored in the browser, and your computer log in is not password protected. So the 2-factor authentication provides an extra layer of protection. Hope this makes sense!