Why can't I...

just4me · ‎03-23-2010

...use the "mail" icon on my iPad ? am on vacation and the hotel router uses Comcast.

dooBdoo · ‎06-27-2010

just4me, Though it would help to know a bit more of the details, such as what happens when you try to use it, and whether your mail works if you access it through Safari on the iPad, one thing that can help is to go into the iPad settings and re-enter your email password (or delete the mail account and then add it back).

By now, I hope it's working for you. If not, check back and someone here will lend a helping hand. Have a great vacation!

Smile

Few things reveal your intellect and your generosity of spirit—the parallel powers of your heart and mind—better than how you give feedback.~Maria Popova

glb613 · ‎03-09-2010

Chances are, if you use the mail icon, it's trying to send using your cable company's server. That won't work on a different network. Go to your cable company's website and use the web based e-mail while traveling.

Iambeezer · ‎01-10-2013

On 2/1/2014 glb613 said:
Chances are, if you use the mail icon, it's trying to send using your cable company's server. That won't work on a different network. Go to your cable company's website and use the web based e-mail while traveling.

Uhhh... maybe in 1998 but not now. If that was the case then email on cellular phones wouldn't work. My guess? USER ERROR. SMTP and POP work regardless of what network you are on.