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Honored Contributor
Posts: 13,784
Registered: ‎03-09-2010

Why can't I block emails in Outlook?

I've been trying to block spam emails in Outlook and hasn't worked the last few days.  Did something change that makes it difficult to block?  I'd appreciate any info you can provide.  Thanks.

Regular Contributor
Posts: 191
Registered: ‎03-26-2010

Re: Why can't I block emails in Outlook?

Me to. I get alful ones!!!

Esteemed Contributor
Posts: 7,725
Registered: ‎08-19-2014

Re: Why can't I block emails in Outlook?

Try googling it.Always works for me.

Honored Contributor
Posts: 17,309
Registered: ‎03-11-2010

Re: Why can't I block emails in Outlook?

you should be able to,

 

i would try youtube and see if someone has a tutorial 

 

iirc  it's not that hard to do, but I haven't used it in a few years 

Esteemed Contributor
Posts: 5,354
Registered: ‎11-24-2011

Re: Why can't I block emails in Outlook?

[ Edited ]

Click on the mail from the sender you want to block. Then click on Junk up near the top of the page, 3 options will come up including Block, click on it.

Trusted Contributor
Posts: 1,628
Registered: ‎03-09-2010

Re: Why can't I block emails in Outlook?

I noticed, a month or so ago, that when I block them they just go to my Junk folder. They used to be totally blocked. 

"I've been here since October 2006. Wow!"
Respected Contributor
Posts: 4,379
Registered: ‎03-09-2010

Re: Why can't I block emails in Outlook?

 


@OnlyShopsOnline wrote:

I noticed, a month or so ago, that when I block them they just go to my Junk folder. They used to be totally blocked. 


I noticed that too.

Esteemed Contributor
Posts: 5,354
Registered: ‎11-24-2011

Re: Why can't I block emails in Outlook?

Hhhmmm, well I haven't paid all that much attention as to whether the same ones come back so will have to keep an eye on that. Sometimes instead of Block I click on Report then a thank you thingie or a notice it's been reported pops up. Not sure if reporting it works any better to keep them away for good. Used to be that there was a page you could navigate to and type in the e-mail of the offender and then add it to your list. Guess that's no longer available as I haven't been able to find it in a long time. My list was as long as my arm.

Honored Contributor
Posts: 17,606
Registered: ‎06-27-2010

Re: Why can't I block emails in Outlook?

[ Edited ]

 

            I haven't seen a change in my Outlook mail, but they've been "tweaking" the software and that might account for discrepancies with some accounts.

            I've found that blocking works best by going into:   "Settings" --> "View all Outlook settings" --> "Mail"--> "Junk email" --> "Blocked senders and domains."   

            You can block an individual email address or an entire domain -- if you know you don't want to receive any mail from a specific domain (the info that follows the "@" sign), you have the option to block it.   

            Enter the address or domain, enter "return" to add it to the list, and be sure to click/tap "SAVE." 

            If that seems not to work, it's a good idea to learn how to look at the full headers -- sometimes the sender isn't actually the one you think it is, and the full headers display the various domains involved in sending a message.   You'll find it under "View message source" in the same menu that lists things like "reply," "reply all," etc.

            For the persistent spam that keeps changing sender address/domain, it can be helpful to use filters, which are called "Rules" in Outlook mail.   (Found in "Settings" --> "View all Outlook settings" --> "Mail" --> "Rules.")

            

Few things reveal your intellect and your generosity of spirit—the parallel powers of your heart and mind—better than how you give feedback.~Maria Popova
Esteemed Contributor
Posts: 5,354
Registered: ‎11-24-2011

Re: Why can't I block emails in Outlook?

@dooBdoo 

 

I know your reply wasn't directly to me but I want to thank you anyway. I followed your directions and VOILA, that's the way I used to do it but either they changed the route (so to speak) to get there or I forgot how. Some of us would stay lost if wasn't for you!