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Trusted Contributor
Posts: 1,096
Registered: ‎03-12-2010

I get this message here about needing to install a new expired certificate. Is this okay to do and what does it mean? Thanks.

Honored Contributor
Posts: 12,450
Registered: ‎03-09-2010

Re: What does this pop-up mean?

@frenchie - I'd say ignore it and don't click on anything.  You might try deleting all your browsing data.

 

I don't know what browser or device you're using, but I wouldn't be installing anything.  IMO, never click on anything that pops up like that; you could end up installing malware.

"" A little learning is a dangerous thing."-Alexander Pope
Honored Contributor
Posts: 27,277
Registered: ‎03-09-2010

Re: What does this pop-up mean?


@frenchie wrote:

I get this message here about needing to install a new expired certificate. Is this okay to do and what does it mean? Thanks.


Is the clock on your computer accurate? Sometimes the clock on your computer can go wonky (often due to a failed CMOS battery) and reset itself to the year the BIOS was written. When that happens, the computer will read the date on the certificates of the sites you're visiting and realize something's wrong. It generally assumes the problem is with the certificate and not the date on your computer. In general, don't click on any pop-up. And especially don't if your computer's clock/calendar are fine. 

 

If you have the wrong date (especially the year) on your computer and resetting it only works while the computer is turned on, then you'll need a new CMOS battery. They're just a quarter-sized (typically) flat battery somewhere on the motherboard. They're typically pretty easy to swap out, but a computer repair shop can also do the replacement if you're not comfortable doing it yourself. There are endless videos on YouTube showing how to swap out a CMOS battery.

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