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Trusted Contributor
susan kay
Posts: 1,177
Registered: ‎06-28-2011

WINDOWS 10 UPGRADE ISSUES

‎08-15-2017 08:35 AM

I have a Windows 10 (Microsoft Edge) operating system.  Last week, right after the computer did a number of upgrades, I ran into some problems.  If I try to access my account on QVC, or pull up an item number, it shows "Bad Request....your browser sent a request that this server could not understand".  To even sign in today, I had to open in incognito window.  HELP.  I have no idea what happened.

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Nuisie1
Posts: 61
Registered: ‎03-12-2010

Re: WINDOWS 10 UPGRADE ISSUES

‎08-15-2017 08:48 AM

Try using Google Chrome.  You might find that works better.

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susan kay
Posts: 1,177
Registered: ‎06-28-2011

Re: WINDOWS 10 UPGRADE ISSUES

[ Edited ]

‎08-15-2017 08:58 AM - edited ‎08-15-2017 08:59 AM

@Nuisie1, Is that easy to switch to?  What amazes me is that this happened immediately after the upgrade!!

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Runner26
Posts: 282
Registered: ‎09-30-2013

Re: WINDOWS 10 UPGRADE ISSUES

‎08-15-2017 09:51 AM

Try clearing your browser history: On Microsoft Edge browser click on the three dots and clear browsing data. 

 

If that doesn't work, whenever I have issues after an update I uninstall it and then reinstall the update. 

 

IMHO, you should have at least two browsers on your computer (such as Chrome, Firefox).

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Nuisie1
Posts: 61
Registered: ‎03-12-2010

Re: WINDOWS 10 UPGRADE ISSUES

‎08-15-2017 11:32 AM

Yes Susan,  just google "chrome" and download.  I have 10 also and only use chrome and don't have any problems with updates.  Hope this helps.

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susan kay
Posts: 1,177
Registered: ‎06-28-2011

Re: WINDOWS 10 UPGRADE ISSUES

[ Edited ]

‎08-15-2017 01:41 PM - edited ‎08-15-2017 01:49 PM

@Runner26@Nuisie1   Thank you for your responses.  The history clearing seems to have worked.  Now, I have to work on the adding the Chrome!!

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