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10-05-2014 09:30 PM
I have the Tracefone the Q sold a couple of months ago. Programed everything OK except forgot my password for the voicemail. When I press #1 and hold down for a few seconds, it keeps asking for my password. How do you reset a new password? Thanks.
10-05-2014 09:39 PM
I believe you have to call Tracfone to reset it. Go to the FAQ on their website, they may have an answer.
10-05-2014 09:42 PM
If you don't want to call try doing live chat. I prefer live chat to calling. The button is located in the upper right corner of the page.
http://www.tracfone.com/contact.jsp?task=contact
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