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Esteemed Contributor
Posts: 6,210
Registered: ‎03-10-2010

I have the Tracefone the Q sold a couple of months ago. Programed everything OK except forgot my password for the voicemail. When I press #1 and hold down for a few seconds, it keeps asking for my password. How do you reset a new password? Thanks.

Valued Contributor
Posts: 937
Registered: ‎03-09-2010

I believe you have to call Tracfone to reset it. Go to the FAQ on their website, they may have an answer.

Trusted Contributor
Posts: 1,873
Registered: ‎03-09-2010

If you don't want to call try doing live chat. I prefer live chat to calling. The button is located in the upper right corner of the page.

http://www.tracfone.com/contact.jsp?task=contact

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