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01-09-2019 12:37 PM
As a long time customer of both Comcast & Verizon FIOS (landland, tv, internet), I have nothing to add to what others have said about them. That being said.......
When your contract is up, NEGOIATE...NEGOIATE...NEGOIATE.
Comcast & FIOS:
Never deal w/the regular customer service reps. Either negoiate w/a supervisor or a manager. They are the ones who can authorize better packages. Last resort, negotiate w/their Retention dept. They will do flip flops to keep you as a customer if you are a "valued" customer (never/rarely late w/payments and/or a long time customer).
Not advertised both Comcast & Verizon FIOS have senior & low income prices.
Verizon FIOS have "custom" tv packages. You can pick & choose your tv package.
I currently have Verizon FIOS. In order to "keep" me as a customer, they renewed my triple play 2 yr contract-Premium HD package w/1 free premium channel (HBO) included & their fastest internet package which they threw in for FREE. As I have a landline, I never have a phone bill.
My bill is $5 more than it was the previous 2 yrs.
Regarding Verizon billing statement: There is a "special" toll free number on the back to call to "negotiate" when your contract is up.
"Never argue with a fool. Onlookers may not be able to tell the difference."
01-16-2019 09:00 AM - edited 01-16-2019 09:10 AM
One is worse then the other. I have had both. As long as we need the internet and wifi they have us over......![]()
[I still have comcast for the time being I am going to see if I can find another option.]
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