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Respected Contributor
Posts: 3,442
Registered: ‎03-09-2010

Re: Unable to install Adobe Flashplayer

Nutmeg3, you're welcome.

Regular Contributor
Posts: 185
Registered: ‎12-31-2010

Re: Unable to install Adobe Flashplayer

yes I had the problem yesterday -- I got through step 2 and then got a lot of ads and could go no further. Thought it was done but then got about missing plug in. Nothing using adobe would work. Called for help from our resident expert and somehow he found a different place to install it from -- this one required a special password before it would work. Luckily I found the password -- it was put in when the system was installed

Honored Contributor
Posts: 12,997
Registered: ‎03-25-2012

Re: Unable to install Adobe Flashplayer

I get this pop-up every day, and "x" out of it. It wants to take over my computer, and I'm not having that. I used to install Adobe updates, but this one scares me. I'm going to research this one carefully.

Formerly Ford1224
We must always take sides. Neutrality helps the oppressor, never the victim. Silence encourages the tormentor, never the tormented. Elie Wiesel 1986
Super Contributor
Posts: 3,036
Registered: ‎03-21-2010

Re: Unable to install Adobe Flashplayer

Please, please, please everyone....Be very careful with Adobe Flash when you get some pop up that tells you that there is an update. They have been known to have fake pop ups loaded with malware and virus. Its not the Adobe company doing that, its hackers. It looks like the real thing.

To be sure that when the pop up appears that it IS the real Adobe Flash with a real update, rather than click the pop up to update, go directly to the Adobe.com website and download/install update from there.

The post above contains the link to the adobe website. Please save this as a favorites on your internet browser. Next time you see the pop up to update, decline on the pop up, then click on the link to Adobe from your favorites to see if your actual Adobe software does indeed need an update.

Super Contributor
Posts: 3,036
Registered: ‎03-21-2010

Re: Unable to install Adobe Flashplayer

I just looked on my Mac, and see that I do not have an update. The latest version is already installed on mine, and I think I remember doing an update a few weeks ago. If this pop up just started 1-2 days ago, I am not sure how legit it really is? Please go to the Adobe website to see if you already have the latest installed.

The latest version is - 15.0.0.189

I am concerned with what the poster above said - went to install and a whole bunch of ads started to appear. This doesn't sound like something that would happen from an official update process.

Honored Contributor
Posts: 17,606
Registered: ‎06-27-2010

Re: Unable to install Adobe Flashplayer

On 10/26/2014 Lynnj said:

Please, please, please everyone....Be very careful with Adobe Flash when you get some pop up that tells you that there is an update. They have been known to have fake pop ups loaded with malware and virus. Its not the Adobe company doing that, its hackers. It looks like the real thing.

To be sure that when the pop up appears that it IS the real Adobe Flash with a real update, rather than click the pop up to update, go directly to the Adobe.com website and download/install update from there.

The post above contains the link to the adobe website. Please save this as a favorites on your internet browser. Next time you see the pop up to update, decline on the pop up, then click on the link to Adobe from your favorites to see if your actual Adobe software does indeed need an update.

Thanks, Lynnj. This has been posted so many times before and needs to be stressed. So I want to repeat it.

Malicious people have created pop-ups that look identical to those used by the reputable sites. They count on users clicking on them, and then the users open themselves to dangerous software.

Never use these pop-ups for your downloads. If you see one, go to the actual website and check for available updates.

Few things reveal your intellect and your generosity of spirit—the parallel powers of your heart and mind—better than how you give feedback.~Maria Popova
Trusted Contributor
Posts: 1,780
Registered: ‎03-10-2010

Re: Unable to install Adobe Flashplayer

On 10/26/2014 mcall1020 said:

Im having the same problem. It won't install. It looks like the real deal, hope its not a scam. I have a Mac

I have been receiving the message that my browser is out of date. It appears at the top of my GMail account.

My Brother emailed me yesterday and told me he cannot play any Youtube videos.

I did update (or thought I updated....) my Adobe Flash Player. I started at the FINDER (2 faces) icon and went from there.

I have a Mac Book Pro.

Super Contributor
Posts: 3,036
Registered: ‎03-21-2010

Re: Unable to install Adobe Flashplayer

On 10/26/2014 Pie1993 said:
On 10/26/2014 mcall1020 said:

Im having the same problem. It won't install. It looks like the real deal, hope its not a scam. I have a Mac

I have been receiving the message that my browser is out of date. It appears at the top of my GMail account.

My Brother emailed me yesterday and told me he cannot play any Youtube videos.

I did update (or thought I updated....) my Adobe Flash Player. I started at the FINDER (2 faces) icon and went from there.

I have a Mac Book Pro.

If you have a Mac, the easiest way to update Adobe Flash is this way - open preferences. You should see Adobe flash icon there. Mine is located on the last row at the bottom. Open that. Click on Advanced tab. In the middle of that page you will see Check Now button. Click that. If you need updating, it will take you directly to the Adobe website update page. Update from there. Remember when you click the download, it will go to your download folder in finder. Click on the file there to install it. You will probably get a message to close Safari, so make sure you click quit on safari so it can install. When done drag the file in your downloads folder to the trash. You should be all set.
Super Contributor
Posts: 3,036
Registered: ‎03-21-2010

Re: Unable to install Adobe Flashplayer

On 10/26/2014 dooBdoo said:
On 10/26/2014 Lynnj said:

Please, please, please everyone....Be very careful with Adobe Flash when you get some pop up that tells you that there is an update. They have been known to have fake pop ups loaded with malware and virus. Its not the Adobe company doing that, its hackers. It looks like the real thing.

To be sure that when the pop up appears that it IS the real Adobe Flash with a real update, rather than click the pop up to update, go directly to the Adobe.com website and download/install update from there.

The post above contains the link to the adobe website. Please save this as a favorites on your internet browser. Next time you see the pop up to update, decline on the pop up, then click on the link to Adobe from your favorites to see if your actual Adobe software does indeed need an update.

Thanks, Lynnj. This has been posted so many times before and needs to be stressed. So I want to repeat it.

Malicious people have created pop-ups that look identical to those used by the reputable sites. They count on users clicking on them, and then the users open themselves to dangerous software.

Never use these pop-ups for your downloads. If you see one, go to the actual website and check for available updates.

You make a good point, dooBdoo, about not clicking on ANY pop ups. It is always much safer when you see a pop up to go directly to whatever website the pop up is talking about. Never ever download and install something from a pop up.
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Trusted Contributor
Posts: 1,033
Registered: ‎03-11-2010

Re: Unable to install Adobe Flashplayer

I had trouble, too. Do you have an imac? I downloaded it several times but it did not really install it. Then I noticed that there was an icon for it in the widget bar. Clicked on that and it worked perfectly. Now I can load all the videos again.