02-26-2014 06:46 AM
I had to update Mozilla Foxfire before I could get on some websites. Since then it won't let me get into most websites. It says "Untrusted Website" & I can't get into the site. I don't know how to get rid of it & the most alarming is I can't get into "Express Scripts log in" to order my medications. Until I had to update Mozilla I was able to pull up any website. I now need to order my medications as I have been ordering them on line for years. HELP !!!!!!!!!!!!!!!!!!!!!!!!!! How do you remove their Untrusted Website for other sites? I hope that makes sense.
TIA.
Diamonds22
02-26-2014 06:51 AM
I uninstalled it on my PC after updates made it impossible to use for most sites and didn't bother trying to reinstall to see if that worked . Now I just use either Google Chrome or any of the other browsers available. I have found that some work better than others for certain things so keep several different ones installed.
02-26-2014 07:00 AM
On 2/26/2014 Pook said:I uninstalled it on my PC after updates made it impossible to use for most sites and didn't bother trying to reinstall to see if that worked . Now I just use either Google Chrome or any of the other browsers available. I have found that some work better than others for certain things so keep several different ones installed.
Since I have never uninstalled a program, how do I do it? Sorry I am not computer savvy.
Diamonds22
02-26-2014 07:04 AM
On 2/26/2014 Diamonds22 said:On 2/26/2014 Pook said:I uninstalled it on my PC after updates made it impossible to use for most sites and didn't bother trying to reinstall to see if that worked . Now I just use either Google Chrome or any of the other browsers available. I have found that some work better than others for certain things so keep several different ones installed.
Since I have never uninstalled a program, how do I do it? Sorry I am not computer savvy. I do have a "BrowerSafeguard" program but when I click on it nothing happens. HELP.
Diamonds22
02-26-2014 07:36 AM
Go to start then click on control panel. When that comes up click on programs and features. Find the program you want to uninstall and right click on it for uninstall.
02-26-2014 08:18 AM
On 2/26/2014 Diamonds22 said:I had to update Mozilla Foxfire before I could get on some websites. Since then it won't let me get into most websites. It says "Untrusted Website" & I can't get into the site. I don't know how to get rid of it & the most alarming is I can't get into "Express Scripts log in" to order my medications. Until I had to update Mozilla I was able to pull up any website. I now need to order my medications as I have been ordering them on line for years. HELP !!!!!!!!!!!!!!!!!!!!!!!!!! How do you remove their Untrusted Website for other sites? I hope that makes sense.
TIA.
Diamonds22
I use Firefox, update every time it's offered and haven't had any problems like you describe. Are you sure it's Firefox? I read where you have Browser Safeguard installed which sounds like the problem program.
Google is your friend when having problems. I found this:
"Bypassing the warning
You should only bypass the warning if you're confident in both the identity of the website and the integrity of your connection - even if you trust the site, someone could be tampering with your connection. Legitimate public sites will not ask you to add connection rule exceptions - an invalid certificate can be an indication of a web page that will defraud you or steal your identity.
02-26-2014 08:21 AM
http://www.youtube.com/watch?v=-ICJNq0wKQ8
This tells you have to remove Browser Safeguard which is the problem,
it is a ad serving program, probably sneaked onto your PC.
ETA, usually when I have a computer problem I enter my question into my search engine and you will get answers to your question. In this case I searched for Browser Safeguard.
02-26-2014 10:28 AM
On 2/26/2014 jackthebear said:http://www.youtube.com/watch?v=-ICJNq0wKQ8
This tells you have to remove Browser Safeguard which is the problem,
it is a ad serving program, probably sneaked onto your PC.
ETA, usually when I have a computer problem I enter my question into my search engine and you will get answers to your question. In this case I searched for Browser Safeguard.
THANK YOU, THANK YOU. I didn't go to youtube but did the search & found what I wanted. I didn't know what to ask in search before so thanks for the info.
This is what is so great about this forum !!!!!!!!!!!!!!!!!!!
Diamonds22