Trouble with new LG41c phone - Page 2

KailaS · ‎03-09-2010

I set up one tracfone, but the second one is going back. I kept getting error messages online, was told repeatedly at the *22890 that the phone could not be activated, was transferred to Verizon (they had no idea why I was transferred), called the number that got me a lovely person outside of the US, and finally was told that the phone was probably defective. That was after almost 48 hours of frustration. I am so disappointed. The one phone, ordered by my parents and set up by me, was perfect, quick, and easy. My own phone is getting ready to be returned. Alas. I am bummed.

DonnaE · ‎11-24-2010

KalaS, that is the very same problem I mentioned in a previous post above. The QVC number provided with the phone helped by having a tracfone rep call me and fix the problem, which was that invalid *22890 number. It was up and running in two minutes. Good luck if you haven't already returned the phone. I like it a lot.

MaggieToo · ‎03-09-2010

I finally started to transfer from my old Tracfone to this new one. Well, when they asked for me to input the code #30, it came back as invalid. Then, when I tried to just call Tracfone, my old phone has no service. Why in the world would they cut off the old phone before the new one is activated. Now I am without a phone and have to communicate with Tracfone by email. Not good.

Hope this is not a sign of trouble ahead.

glb613 · ‎03-09-2010

You can't have 2 phones with the same number activated at the same time.

MaggieToo · ‎03-09-2010

On 11/10/2014 glb613 said:
You can't have 2 phones with the same number activated at the same time.

Tracfone deactivated old phone before transfer was even made. Process was not complete.

Tracfone reactivated old phone. We'll have to try process again.

millieshops · ‎03-09-2010

None of this makes me confident a Tracfone - from anyone, anywhere is in my future. Sounds so much like the runaround I got during Superstorm Sandy when I tried to use Net 10 when Verizon couldn't make my Droid work for a long time.

I know people have good service from both, but I just might decide to save my money another way.

Puggirl · ‎10-26-2011

I bought the LG41c and I love it. I just paired it with my. Bluetooth speaker last night and I was dancing around the room. I needed the patience of a saint to get registered with Tracfone as I has T-Mobile before but most of the problems were my not reading all instructions on the paper.

151949 · ‎03-09-2010

The difficulty is not getting a new tracfone set up and running as much as it is getting them to port over time from your old phone and sometimes they also mess up porting over the number from your old phone. It does require a ton of patience.