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Frequent Contributor
Posts: 97
Registered: ‎12-22-2010

Trouble using QVC's zoom feature

Is anyone else out there having trouble with enlarging photos of items on QVC's website? I'll click on the zoom button to enlarge the photo but then find that I cannot move the picture around within its frame to view all features of the item. The pic enlarges just fine--you just can't position it where you need to in order to see all of it. For instance, say I want to get a close look at a purse (one that's so new that there's no video presentation of it yet). I hit the zoom button and now, after the picture enlarges, you can only see the strap. The rest of the bag disappears. I used to be able to reposition the bag by moving my mouse, but not now. There's also the option to click on the "enlarge" button, but you don't get as close of a look at the item as you do when you click on zoom. Anyone else experiencing this problem with the Q? Thanks.