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‎07-05-2016 10:52 AM
I tried to activate my new phone this .AM. and no luck. It is probably me , but I went on line first and after I put in the serial number and it said to make a call, but it's not activated. Then I called Tracphone, with the same result, I try to turn it on but nada. Any suggestions would be appreciated. TIA.
‎07-05-2016 11:07 AM
You have to turn the phone off then on again then make the call. I had to do that process three times before it worked. Hope this helps.
‎07-05-2016 03:07 PM
@QVCkitty1 wrote:I tried to activate my new phone this .AM. and no luck. It is probably me , but I went on line first and after I put in the serial number and it said to make a call, but it's not activated. Then I called Tracphone, with the same result, I try to turn it on but nada. Any suggestions would be appreciated. TIA.
Thanks, I understand that part, however, the wretched thing just won't turn on, I fear that it's going back. Thanks for trying.
‎07-05-2016 03:17 PM
@QVCkitty1 wrote:
@QVCkitty1 wrote:I tried to activate my new phone this .AM. and no luck. It is probably me , but I went on line first and after I put in the serial number and it said to make a call, but it's not activated. Then I called Tracphone, with the same result, I try to turn it on but nada. Any suggestions would be appreciated. TIA.
Thanks, I understand that part, however, the wretched thing just won't turn on, I fear that it's going back. Thanks for trying.
How is the battery charge?
‎07-05-2016 06:22 PM
@Nuttmeg wrote:
@QVCkitty1 wrote:
@QVCkitty1 wrote:I tried to activate my new phone this .AM. and no luck. It is probably me , but I went on line first and after I put in the serial number and it said to make a call, but it's not activated. Then I called Tracphone, with the same result, I try to turn it on but nada. Any suggestions would be appreciated. TIA.
Thanks, I understand that part, however, the wretched thing just won't turn on, I fear that it's going back. Thanks for trying.
How is the battery charge?
100% charged.
‎07-05-2016 10:43 PM
@QVCkitty1 Try taking the battery out from the back of the phone and then putting it back in. I had to do that several times while I was on the phone with Tracfone. Good luck!
‎07-07-2016 01:18 PM
@Big Sister wrote:@QVCkitty1 Try taking the battery out from the back of the phone and then putting it back in. I had to do that several times while I was on the phone with Tracfone. Good luck!
That's a good suggestion. I had to replace a sim card while on the phone with customer service and when I went to turn on the phone it was dead. I opened it back up only to find I had put the battery in wrong. Embarrassing yes, but easily fixed. It's worth a try.
‎07-17-2016 12:36 PM
Hi All,
Just yesterday I activated my new Samsong ( from last years LG TSV) . It did not transfer contacts and pics .automatically so I've already put in my contacts manually....
How do I transfer my pictures ?
TIA
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