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05-28-2019 08:03 AM - edited 05-28-2019 08:13 AM
@17thfloor - I did not get an email but when I checked the balance on my account on my phone yesterday a message popped up and said basically the same thing as your email. I have the LG Premier Pro (same as you and @gardenman ). I see the same information about my phone being affected by system changes at the end of the year when I log in to my Tracfone account. Guess they are doing something. I was so sad when my little 2G phone was no longer supported - it was such a great size for my purposes.
I notice several of the Tracfones on HSN have really great prices. Maybe they are also being phased out and if I buy one of those as a replacement it would have the same potential issues as this one. I figured this LG Premier Pro was going to be good for several years. Hmmmmm.
eta - I went to the link Tracfone provided to see what the upgraded phones are. They have the Samsung I was thinking about. They also have an LG Premier Pro but it is a different model number than the one I have (mine is an LGL62VL).
05-28-2019 10:43 AM
Interesting. My phone is an LML413DL. Maybe that's why I'm not getting that message.
05-28-2019 10:51 AM - edited 05-28-2019 10:52 AM
@gardenman - that is the same model number as the Premier Pro they are offering as a replacement (39.99 with no plan included - L413DL). So, your phone must have new insides than mine - I have had mine for about 2.5 years. I do like this phone but am also looking at the Samsung Galaxy J3 Orbit (S367GL - 29.99 no plan included) as possible replacements. I have my phone as a convenience and am not a full time phone (as in married to my phone) person. :-)
05-28-2019 11:29 AM
Why not call Tracfone and ask them for a replacement phone of the same quality? I think Tracfone is a reasonable company.
A few years ago my T Mobile hotspot suddenly stopped working. They had eliminated that network in my area with no warning to customers. I went to a store and kept repeating that they had sold me that hotspot only 6 months before and certainly knew it was a soon-to-be paperweight. Eventually they gave in and replaced it at no cost to me.
You've gotten a notice, but Tracfone must have thousands of refurbished phones on hand. It's worth a try. Let us know what happens.
05-28-2019 11:48 AM
05-28-2019 11:53 AM
05-28-2019 02:57 PM
@ceekay wrote:@gardenman - that is the same model number as the Premier Pro they are offering as a replacement (39.99 with no plan included - L413DL). So, your phone must have new insides than mine - I have had mine for about 2.5 years. I do like this phone but am also looking at the Samsung Galaxy J3 Orbit (S367GL - 29.99 no plan included) as possible replacements. I have my phone as a convenience and am not a full time phone (as in married to my phone) person. :-)
I got mine last September (2018). It replaced my older LG Premier. I'm not sure if I'll upgrade again this September or wait until the 5G phones roll out. (If Tracfone offers 5G and I suspect they will.) I could upgrade one more time first and then upgrade next year for a 5G service. I'll have to decide as September rolls around.
05-28-2019 03:52 PM
duh..i just checked mytracfone account for min,.etc...i had same message...to receive a discount from tracfone as it needed to be upgraded by the end of this year for my lg premium ..
so good thing i didn't add more min..for next year yet..and ordered my newer moto tracfone from qvc
05-28-2019 04:05 PM
thanks..i opened your link...
and thank goodness my...
new motoG6 tracfone from the Q
that will be delivered in a few days will work ok!!
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