Tracfone and texts (that include a picture) - Page 2

x Hedge · ‎08-18-2016

@missy1 wrote:
@Venezia I will try that. thanks

edit: yes it was already on wifi. I guess I will have to call tracfone.

@missy1, your question re sending a text w an attachment is a basic, 'HOW-TO use a phone' question.

You can see the user manual for your make/model at the TracFone Website.

If that fails, I'd suggest asking here first before calling TracFone's cs. Asking them to teach you how-to use your phone seldom goes well.

missy1 · ‎03-10-2010

Thank you all for your help.

Yes, I do know how to send texts with pictures, on my other Tracfone.

This newer phone is sending texts, but won't send them with pictures for some reason.

I have tried to send pictures to more than one person.

They are both prepaid LG phones. (look similar)

I am looking at both phones, and the settings appear to be the same.

There is no seperate setting for data. I even looked on the text settings. I just have a wifi icon.

x Hedge · ‎08-18-2016

Hmmm ... looks like an older model.

Is that a single bucket or a triple bucket phone?

Didn't I ask that in the first reply? I meant to.

When you look at your balance does it just show minutes (single bucket), or does it show talk-text-data (triple bucket)?

Is your other phone a flip phone or 'feature' phone,

missy1 · ‎03-10-2010

@x Hedge wrote:

Hmmm ... looks like an older model.
Is that a single bucket or a triple bucket phone?
Didn't I ask that in the first reply? I meant to.
When you look at your balance does it just show minutes (single bucket), or does it show talk-text-data (triple bucket)?

Is your other phone a flip phone or 'feature' phone,

Both of my phones are not flip phones. (look like the picture, have the same icons)

I have triple minutes on each one, for the life of the phone.

They both show minutes only. (balance)

I am just frustrated I can't send a picture with a text.

thanks again

@x Hedge

x Hedge · ‎08-18-2016

Sorry to interrogate you @missy1, but in this case icons, whether same or different doesn't matter.

In this case triple minutes, double minutes, or single minutes don't matter.

FYI both your phones are single bucket.

Since we don't have a model number we can only rule out possibilities by asking a series of questions.

TracFone sold some early touchscreens that looked very much like yours, but despite their appearance they operated as feature phones and were not smartphones.

Here's the next question :

Have you ever received a text with an attachment on that phone? If so did the picture just appear or did you have to tap something to make the picture show up on-screen?

LOLLI · ‎01-10-2014

i am having the same prob with my tracfone lg fiesta not my first tracfone and have called their service dept several times about this issue and they are stumped, they even sent a new sim card but it did't help. love the phone otherwise can send photos in emails but not able to send or recieve any in text has anyone had this issue an was able to solve?

crazy4bears · ‎03-10-2010

LOLLI, is your tracfone a LG Fiesta 2? Would like to know because I purchased one from HSN and haven't activated it yet. I have read some other people are having the same issues with this phone and I don't want to keep it if you can't send pictures.

Thanks!

LOLLI · ‎01-10-2014

yes that's the one I have love it otherwise.

tracfone is out of ideas after MANY calls, even tried a new sim card, waiting now for HSN to send a replacement phone and I will see if that was the prob. Where did you here of others having trouble? I also posted on the HSN forum yesterday