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Respected Contributor
Posts: 4,635
Registered: ‎04-30-2012

My 14 " HP laptop is probable over 10 years old, bought it from QVC but I can't even find it listed in my items purchased over the years. It is running slow and shuts down for no reason.  It has served me well I must say but I am now looking to replace it. Any recommendations would be appreciated, rather HP or other brands. I just want to get an idea of what to look for and what has worked well for anyone else.  I may end up getting another HP but is there anything better since I have had this one for so long. Thanks

Esteemed Contributor
Posts: 7,725
Registered: ‎08-19-2014

  I bought another 15" HP laptop before Christmas . I got it in Costco.They offer a more updated model at a better price.They also include  an extended warranty & lifetime support for the life of the laptop.Oh, & you have 90 days to return it if you don't like it.

   I had bought one 2 years ago in Costco for my son. Suddenly, the mousepad stopped working.I pulled out my extended warranty & I had another year left on it.I made a phone call & after filing a claim they decided to reimburse me for the full amount I paid for it.They said it was cheaper than repairing it.That's how I came to purchased this one.

   I love Costco!!

Super Contributor
Posts: 337
Registered: ‎12-05-2010

I love Costco too. I got a 17" LG Gram there last spring. They are so good about everything. 
I love my Gram. It is light as a feather. They have a smaller version too.

Esteemed Contributor
Posts: 5,917
Registered: ‎03-12-2010

Depends what you use your laptop for.

I know nothing about computers! I asked a knowledgeable friend for his assistance in this area. I just need a computer for the basics. He found an Acer for me at an electronics store (not a big box store) in July, 2018 for $350.00 and set it up for me, I am pleased with the choice. No need for me to spend any more.

He thought it was such a great deal, based on the specs, that he bought one for a family member of his, too.

Honored Contributor
Posts: 9,134
Registered: ‎03-30-2014

Just remember to backup before it dies.

Honored Contributor
Posts: 40,724
Registered: ‎05-22-2016

I bought an Acer Chromebook convertible laptop/tablet. It's a hybrid with regular web browser features and also has Google Play so I can use it like any other android tablet. The screen folds over on itself so it a tablet that way. Chromebooks need no antivirus and updates are smooth and never cause issues like you have with Windows. It's the best for me. But if you need a device to do some heavy lifting then go with a regular laptop. Chromebooks are made for people you just need a device to surf, shop, do emails and social network stuff. So user friendly.

Respected Contributor
Posts: 3,152
Registered: ‎02-05-2018

Re: Time for a new laptop

[ Edited ]

When purchasing a computer, I always start with what I need to do with it.

 

Is my computer only used for web surfing, sending email, shopping, etc, or do I need to create documents?

 

Do I need the MS Office Suite (Word, PowerPoint, Excel, etc) or can I use Google Docs or another cloud-based service?

 

What kind of files do I work with and how much RAM and storage do I need?

 

Do I need it to be fast and powerful with a new processor and a solid state drive?

 

Do I want to play games or watch movies?

 

Do I need to travel or use it away from home and does it need a longer battery life and to be compact and light weight?

 

Do I need a DVD drive?

 

Find out what matters to you and as you answer those questions, you build a plan for the kind of computer or netbook you need. Some people spend a LOT of money on a computer that has all kinds of power they never use. You can save yourself money or headaches by figuring out will serve your needs and starting from there.

 

Respected Contributor
Posts: 4,635
Registered: ‎04-30-2012

@Alison Wonderland 

 

Thanks for your information. I typed a detailed response but it did not post for some reason.  Basically the info you provided will help because there are only a few additions that I need. No office needed, don't play games ( I use my tablet)

Respected Contributor
Posts: 3,152
Registered: ‎02-05-2018

@Goodie2shoes wrote:

@Alison Wonderland 

 

Thanks for your information. I typed a detailed response but it did not post for some reason.  Basically the info you provided will help because there are only a few additions that I need. No office needed, don't play games ( I use my tablet)


If you don't need office, you may want to consider a Chromebook instead of an entire computer. I have one and it works for almost everything I want to do online. 

 

Here are the downsides to my Chromebook:

  • Little incorporated storage. I can't download a lot of media onto it. I have a cloud for that, so it's mostly not important, but if I'm traveling and without wi-fi, I can't keep a lot of photos, movies, or music on the Chromebook.
  • When I lost my job and needed to submit resumes to people, not having a full version of Word was a big issue. I had Google Docs and a web-based version of Word, but it did not have all of the features of Word and would do weird formatting things to my documents. Not what you want when submitted a resume!! I had to use computers at the local library to create and submit my resume. 

Aside from that, it's done everything I've needed it to: boots up crazy fast is small and light, and has great battery life. It was one of the highest-rated Chromebooks at the time I bought it and it cost me just over $300. Now there are even newer models that cost less than that.

Honored Contributor
Posts: 40,724
Registered: ‎05-22-2016

If you are considering a Chromebook, this will answer some of your questions:

 

https://support.google.com/chromebook/answer/3265094?hl=en