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12-20-2013 04:33 AM
I ordered a PS4 bundle on 12/14. After being told it was not an advanced order and would ship, it was changed to holiday delivery and "guaranteed" by 12/24. The problem? IT STILL HASN'T SHIPPED!! I have spoken to numerous CS agents who all assure me it will be shipping anytime now. Is anyone else having this problem? Any ideas on whether I have a snow balls chance of seeing this thing ship before Christmas??
01-06-2014 12:42 AM
01-06-2014 01:12 AM
01-06-2014 01:18 AM
12-28-2015 09:16 PM
my said it shipped but no shipment has been sent yet just a lable has been printed i was told i'd get today (dec 38th 2015 i'm getting the run around to hope i get it soon
12-30-2015 08:22 AM
I ordered my son one for Christmas and it did arrive in time, but it took forever for the status to change to "shipped." When it finally did, it seemed to sit at a facility in California for a very long time. So long that I called UPS as I was worried it was lost. They assured me it wasn't. The status only updated online once it arrived in our hometown and was out for delivery.
12-30-2015 08:35 AM
Welcome to the Forums! I just checked on your order and the tracking shows it was delivered yesterday (December 29th).
Barb
Customer Care
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