Reply
Honored Contributor
Posts: 8,411
Registered: ‎03-14-2010

Someone trying to add alternate email address to my online account

I have been using the same online service provider forever. Someone I know also uses the same web portal company.

 

Twice he has tried to add an "alternate email address to my account". The Web portal company sends the verification code to my web address with his name. I do NOT share the verification code with him. I do not want him added to my account.

How is he able to communicate with the online service provider, so he can try to get into my account?

 

He has been/stayed at our house numerous times. Could he have figured out my password? 

I asked him, what was he trying to do? And why was he trying to be added to my account? He said he was having trouble getting online with his account and wanted to use my account.

I don't want him messing up my account and also he has no business getting into my online account.

 

How could he get as far as he did trying to be added to my account?

Honored Contributor
Posts: 74,168
Registered: ‎03-10-2010

Re: Someone trying to add alternate email address to my online account

@drizzellla.  He is in essence trying to steal from you and you're still friends?  Change your passwords immediately, and kick him out of your life.

New Mexico☀️Land Of Enchantment
Esteemed Contributor
Posts: 6,146
Registered: ‎06-19-2010

Re: Someone trying to add alternate email address to my online account

And if you can put 2 step verification on.

Respected Contributor
Posts: 2,221
Registered: ‎06-27-2010

Re: Someone trying to add alternate email address to my online account


@drizzellla wrote:

I have been using the same online service provider forever. Someone I know also uses the same web portal company.

 

Twice he has tried to add an "alternate email address to my account". The Web portal company sends the verification code to my web address with his name. I do NOT share the verification code with him. I do not want him added to my account.

How is he able to communicate with the online service provider, so he can try to get into my account?

 

He has been/stayed at our house numerous times. Could he have figured out my password? 

I asked him, what was he trying to do? And why was he trying to be added to my account? He said he was having trouble getting online with his account and wanted to use my account.

I don't want him messing up my account and also he has no business getting into my online account.

 

How could he get as far as he did trying to be added to my account?



Because he uses the same provider as you stated above and knows your email address.  Your two step verification is stopping him from moving forward so it's doing its job.  

Trusted Contributor
Posts: 1,976
Registered: ‎05-09-2014

Re: Someone trying to add alternate email address to my online account

Why go through the exercise of asking how is he doing it, how is it possible, how anything. He obviously was up to no good in some way while a guest in your house. He found a vulnerability and the methods are not necessary to know since he can now be thwarted. 


Change your passwords for accounts he might have looked to use without permission.  Don't make the new passwords very similar to the old ones like just adding a 1. Make up a very unique and more sturdy password he can't guess or he might take a few stabs at. 
especially change passwords on financial accounts as well as email accounts.

Don't let him enter your home as a guest under any circumstances. You can tell him he is not welcome there, but if you want to maintain a relationship do so without him ever having access to your computer or cell phone. 


I wouldn't dwell on how or why if it just takes a few minutes of effort to prevent his intrusion and end whatever he is up to. He's not trustworthy and you have the power to stop his shenanigans and maintain your security. 

Honored Contributor
Posts: 13,552
Registered: ‎03-19-2010

Re: Someone trying to add alternate email address to my online account

[ Edited ]

He doesn't live nearby does he?  If I click on my wifi icon where I would change which wifi account I use (there are actually 3 in this house since DH added a mesh system), I see 10 other accounts which must be the neighbor's wifi accounts.  And I know I can go to the library down the hill and just sit in the parking lot and use their wifi if I want to.  

 

What I'm saying is, he may be able to continue to try and access your account from outside your house.  

Honored Contributor
Posts: 8,411
Registered: ‎03-14-2010

Re: Someone trying to add alternate email address to my online account


@Icegoddess wrote:

He doesn't live nearby does he?  If I click on my wifi icon where I would change which wifi account I use (there are actually 3 in this house since DH added a mesh system), I see 10 other accounts which must be the neighbor's wifi accounts.  And I know I can go to the library down the hill and just sit in the parking lot and use their wifi if I want to.  

 

What I'm saying is, he may be able to continue to try and access your account from outside your house.  




I know what you mean. He does not live nearby. But the first thing he used to do was set up his computer when he has stayed at our house. Before that he used to use our computer for many years. It took many years before he bought his own laptop.

Respected Contributor
Posts: 2,221
Registered: ‎06-27-2010

Re: Someone trying to add alternate email address to my online account


@Icegoddess wrote:

He doesn't live nearby does he?  If I click on my wifi icon where I would change which wifi account I use (there are actually 3 in this house since DH added a mesh system), I see 10 other accounts which must be the neighbor's wifi accounts.  And I know I can go to the library down the hill and just sit in the parking lot and use their wifi if I want to.  

 

What I'm saying is, he may be able to continue to try and access your account from outside your house.  



The issue is her email account, not WiFi.  

Honored Contributor
Posts: 38,221
Registered: ‎05-22-2016

Re: Someone trying to add alternate email address to my online account

Disable remote access to your account for starters. Google that to see how to do it. 

 

I had someone using my account w/o my permission and how they got into my system is still a mystery. I had to do system restore to get rid of whatever was on my device and start all over again. Somewhere inside my device was a malware program that was being used to access my account. The hacker moved my money around but couldn't transfer it out...tg. All of my financial institutions were behind me trying to figure it out but they never did, That's when I did the system restore. It was a mess. I lost some files but nothing I can't live without.  It was a real eye-opener. I hope it never happens again.

Honored Contributor
Posts: 15,765
Registered: ‎03-11-2010

Re: Someone trying to add alternate email address to my online account

He's trying to set up an alternate email account so he can use it to change your password which would lock you out.

All he has to do is go to your ISP enter your username/email address normally. He can click on forgot password but they send you the email to change it they don't send it to him. That's how he got as far as he did.

You can always set up another email if he persists.

Did you make a Guest account for him to use your Internet when he set up his laptop when he visited? Remove it. Does he know your router name & password? If he does change it.