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New Contributor
Posts: 2
Registered: ‎12-20-2019

QVC / HSN app crashes on Fire Cube 2nd GEN

I just got the new Fire TV Cube (gen2) and everything works great except the QVC / HSN app. The menus will open but as soon as I try and play anything (live or pre-recorded) the app plays for maybe 5 seconds then crashes and goes back to my FireTV home screen.

 

I have uninstalled and reinstalled twice, tried 3 different HDMI cords and reset the Cube to factory defaults and started over. Still does the exact same thing.

 

Anyone else having issues? Other suggestions?

Esteemed Contributor
Posts: 5,419
Registered: ‎03-09-2010

Re: QVC / HSN app crashes on Fire Cube 2nd GEN

You may want to contact Amazon about this problem. 

QVC does not have the best app. 

I do hope you can get this matter settled.