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Respected Contributor
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Registered: ‎01-13-2012

I have an older MacBook air.  I am not having luck importing photos from my Motorola tracfone.  Any ideas?  Should be simple but it is not working!!

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Posts: 77,950
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@bargainsgirl    Can you send the photos to yourself on email then do a screen shot of them? 

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@bargainsgirl   Have you tried Googling this?  You could also go to discussions.apple.com and see if this question has been asked or ask it yourself.  


The Bluebird Carries The Sky On His Back"
-Henry David Thoreau





Honored Contributor
Posts: 20,985
Registered: ‎07-26-2014

@bargainsgirl  In addition to NickNack's comments, Apple also has tech support on YouTube.....

 

Apple Support - YouTube

"Never argue with a fool. Onlookers may not be able to tell the difference."


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Honored Contributor
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@bargainsgirl  What file format are the photos in now?

Respected Contributor
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@Sooner wrote:

@bargainsgirl  What file format are the photos in now?


Sooner: they are in PHOTO on my Mac

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@bargainsgirl wrote:

@Sooner wrote:

@bargainsgirl  What file format are the photos in now?


Sooner: they are in PHOTO on my Mac


@bargainsgirl  What...wait!  That is not what your original posting stated......

 

"importing photos from my Motorola tracfone"

 

Which is it?  Do you want to export/transport your photos from your Mac to a Motorola or vice versa???

 

What Sooner needed to know is..... if the photos are .jpg or some other suffix?  "Photos" accepts all formats.  Which are yours?

 

Did you post in Apple forums and/or researched their tech support on YouTube?

"Never argue with a fool. Onlookers may not be able to tell the difference."


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Honored Contributor
Posts: 9,254
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DH and recently purchased iPhones after using Tracfone for 6+ years. Also having difficulty transferring contacts, photos from Android to iPhone.

 

 

Honored Contributor
Posts: 20,985
Registered: ‎07-26-2014

@OKPrincess  You are still under warranty.  Take full advantage of it by calling Apple and/or AppleCare for step-by-step instructions.

 

"Never argue with a fool. Onlookers may not be able to tell the difference."


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Super Contributor
Posts: 447
Registered: ‎07-07-2021

@OKPrincess wrote:

DH and recently purchased iPhones after using Tracfone for 6+ years. Also having difficulty transferring contacts, photos from Android to iPhone.

 

 


Transfer wizard