I bought a new HP Envy with Windows 10 online from HP around Black Friday in November. My significant other bought a new laptop at the same time, as we were purchasing while texting to each other. Well, he died suddenly of a massive stroke that Thanksgiving weekend. I also lost my mom last summer and just haven't had the wherewithall to even open the box the laptop was shipped in until yesterday. It came with PCmover so I installed it on both computers, and I waited 3 hours for the Windows 10 updates on the new computer. I updated my old laptop from Windows 7 to Windows 10 last year.
When I was ready to transfer files and programs with Pcmover, the message came up that I needed a linking cable, which did not come in the box. The message brought up a screen with the Laplink PCmover phone number...I tried it 3 times and got the same message, "That phone number is not assigned." I copied (Control A) all documents and pictures from my old laptop onto a flash drive and pasted (Control V) them into my new laptop after installing MicroSoft Office (an old "7" version I found with a required ID#, but later found an Office 10 one) and installing the HP printer software. I don't understand several things in setting up my new computer.
Those things include:
1. How do I set up my email? I have Microsoft Outlook on my old laptop. I also have a 2 or 3 gmail accounts. One is for work, and I might not bother with that one. But, I don't remember my password for the other one. I use the other one on my phone mostly and for when I upload the books I write to Amazon. It stresses me out that I don't remember that password and I don't know how to get it.
2.What about my list of Favorites that I have Bookmarked on my old laptop where I have used Firefox? I do a lot of research and also save special sites where my child has made accomplishments. I am clueless as to how to save any of that. A message had popped up on the screen when I first tried the new laptop last night asking if I'd like to import my bookmarked favorites, but I didn't know what I might need to do that so I skipped it. I still don't know what I need and I don't know how to get back to that message on my new computer.
3.What about my list of email contacts? I know there was a message on the new computer that popped up about importing that, but again I skipped it. I didn't know how to set up my email, and still don't, so I didn't think I had the necessary foundation to import it. Plus, I'd like to have contacts from Microsoft Outlook (is that still current?) and my personal gmail account.
4. There are items on my desktop on the old laptop that I'd like to transfer but they didn't transfer when I tried.
5.I have several shortcut icons to work websites, and of course in Firefox I had the computer remember all of my logins and passwords but I don't know them and foolishly didn't write them down. I don't know what to do.
6. And what's with that Cortana (spelling?) thing? Is it obnoxious or helpful? Either way, I'm clueless about how to use it.
Yikes.
This is Day 2 of trying to setup my new laptop. It's like a can of worms for me. I'm so stressed out and don't know how to do the items I listed above along with many more I probably omitted. At work I use Chrome and the Google Apps. At home, I'm a mess and feel like I'm falling apart with my new laptop.
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