@On It My mother has a Jitterbug flip phone. CS is USofA based. If you have any issues/problems they will take baby steps to help you. My mother did not know she could take selfies or how to. 
My mother always "take notes" so if the issue crops up again, she can handle it herself. She's had the phone for a few years now & the "selfie" issue is the only time she called their cs dept.
The phone is very easy to use because it's made specifically for seniors. My mother will be 98 this year.
I received a free flip phone for x-mas maybe 2 yrs ago? Never used it. I charged it up when I first got it, put it in my car & that is the last place I've seen it. I guess I better charge it in case I witness an accident or I get in one.
My landline w/an answering machine is all I need. Plus I've never received a phone bill w/Comcast or Verizon. Landlines are FREE w/them.
"Never argue with a fool. Onlookers may not be able to tell the difference."
