Electronics

[LuvMyBoyz]

Hi Everyone -

I purchased the HP 5530 All-in-One printer and just set it up. I am having a problem printing photos from my phone. Whenever I print, they are much larger than the photo paper. I tried to change the setting on my phone from "letter size" to "A4" but it came out the same exact size. Does anyone know how to print photos on this printer from a smartphone? I can't seem to figure it out. I appreciate any and all suggestions. Thanks for the help.

[hckynut]

I don't know anything about e-printing from a smart phone. You might try setting the size on the printer itself so it will recognize an e-photo and print it in: letter size/4x6 or 5x7. I would think there are some settings on the e-print where you can pick the size you want when you send things via this e-print feature.

Other than that all I can say is read your owners manual, if you got one. If like most companies, HP no longer come with them, look online and download a .pdf file and read about it. That is what I've had to do with many things I've bought in the last few years, including my Zero-Turn Cub Cadet lawn mower.

Hopefully someone can help you with this but this is all I can offer you.

[Caffeina]

Try these links from HP's site:

h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&docname=c02796271

h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&dlc=en&docname=c01923321

h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&docname=c03561640#N132

[LuvMyBoyz]

Thanks very much for the replies. After looking through HP's site and trying to find a setting on the printer itself, I figured I would call HP directly. They basically told me that I can't print directly from my phone - I will have to send the picture to a computer with photo software first. Boo! The main reason I bought this printer was because I thought I could print directly from the phone Oh well.

[Caffeina]

On 3/24/2014 LuvMyBoyz said:

Thanks very much for the replies. After looking through HP's site and trying to find a setting on the printer itself, I figured I would call HP directly. They basically told me that I can't print directly from my phone - I will have to send the picture to a computer with photo software first. Boo! The main reason I bought this printer was because I thought I could print directly from the phone Oh well.

Something doesn't sound right. HP has mobile printing apps, and your printer is shown in the list of supported printers (if yours is the HP Envy 5530).

Try posting in their forum. Or just browse through it, maybe you'll find an answer.

h30434.www3.hp.com/t5/ePrint-Print-Apps-Mobile-Printing-and-ePrintCenter/bd-p/Photo

[Mindy D]

Call HP back and try another person, also try sales. They know a lot about their own stuff. I just got off the phone with a sales rep who helped me find out about a laptop sold at Office Depot. She was awesome. Great job knowledge.