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‎09-16-2022 08:28 PM
@tends2dogs try this
‎09-16-2022 08:36 PM
@eadu4 Where am I doing this? My computer? Or just a Google search? My phone isn't functioning right now during this set up phase.
‎09-17-2022 06:39 AM
@tends2dogs wrote:@eadu4 Where am I doing this? My computer? Or just a Google search? My phone isn't functioning right now during this set up phase.
Make sure you are entering the password correctly. It is case sensitive and if you enter the wrong case, it won't work.
When I have added new devices to my home network, I enter the router name and password, not the modem. When I recently bought a new router, I got into the settings and changed the default name and password to the ones used for the old router. By doing that, I didn't have the reconnect any of my devices. What is the brand and model number of your router?
‎09-17-2022 10:19 AM
@gadgetgal613 It is a D-Link AC2600. I have tried all the numbers on the router. (and modem) No luck! How do I find the router name?
‎09-17-2022 03:04 PM
This post has been removed by QVC because it contains an external link.
‎09-18-2022 12:45 PM
@gadgetgal613 and everyone else who wrote to help me, my DH got it set up by bypassing the page that was calling for the router password. And yes, btw, we had all the paperwork with the default passwords, etc, but the phone would accept them. I finally just handed the phone to him and said, "see what you can do".
Now, trying to figure it out is something else. It is completely different than my old phone. ![]()
Thanks again.
‎09-18-2022 06:11 PM - edited ‎09-18-2022 08:38 PM
@tends2dogs wrote:@gadgetgal613 and everyone else who wrote to help me, my DH got it set up by bypassing the page that was calling for the router password. And yes, btw, we had all the paperwork with the default passwords, etc, but the phone would accept them. I finally just handed the phone to him and said, "see what you can do".
Now, trying to figure it out is something else. It is completely different than my old phone.
Thanks again.
That means you have an unsecured network. People can steal your bandwidth and maybe hack your devices. The router comes with no default user name and password which is not good. Use the link I posted and set up your security.
‎07-24-2025 06:17 AM
This post has been removed by QVC because it contains an external link.
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