My new Dell Computer with Windows 10 is a lemon.

elizapt · ‎08-05-2015

I just received my new Dell computer with Windows 10 today. I plugged it in, turned it on, and it sounded like a burglar alarm. Got on the phone with Dell.It is completely blown, no good. Getting through on the Dell phone lines is crazy. If I send it back to QVC it will take two more weeks at least to get a replacment because they will wait until this gets back to them. I'm going to think over night about whether I want this computer or not. Also, there is no place on the product information to submit a review. Why is that? I hope noone lese has had this problem. I reallyneeded this computer now.

jackthebear · ‎03-11-2010

@elizapt wrote:
I just received my new Dell computer with Windows 10 today. I plugged it in, turned it on, and it sounded like a burglar alarm. Got on the phone with Dell.It is completely blown, no good. Getting through on the Dell phone lines is crazy. If I send it back to QVC it will take two more weeks at least to get a replacment because they will wait until this gets back to them. I'm going to think over night about whether I want this computer or not. Also, there is no place on the product information to submit a review. Why is that? I hope noone lese has had this problem. I reallyneeded this computer now.

send it back and get your $$ back

and go somewhere else and get one, BTS sales will be starting soon, and probably there will very good buys

Meowingkitty · ‎06-19-2010

Try Costco, at least if there is a problem there won't be issue with returning it. Probably cheaper and later technology than QVC too.

Nuttmeg · ‎03-09-2010

@elizapt wrote:
I just received my new Dell computer with Windows 10 today. I plugged it in, turned it on, and it sounded like a burglar alarm. Got on the phone with Dell.It is completely blown, no good. Getting through on the Dell phone lines is crazy. If I send it back to QVC it will take two more weeks at least to get a replacment because they will wait until this gets back to them. I'm going to think over night about whether I want this computer or not. Also, there is no place on the product information to submit a review. Why is that? I hope noone lese has had this problem. I reallyneeded this computer now.

I would return this computer to QVC, and get your money back. You do not want anything to happen to this return. I would call CS and ask about shipping and insurance. They should return all of your money, because you received a lemon.

jackthebear · ‎03-11-2010

@meowing kitty wrote:
Try Costco, at least if there is a problem there won't be issue with returning it. Probably cheaper and later technology than QVC too.

Totally agree, I think there are some in the new c___n book

PINKdogWOOD · ‎05-13-2010

I absolutely LOVE my new computer - got it at amazon.com and paid a mere $509.00 with no s/h. After I got it I got an invite to reserve my windows 10 but NO WAY will I even think about uploading it, certainly not until they work out ALL of the bad bugs!!!

I LOVE my new Acer Aspire V 15 Touch - So slick, SO FAST, very good looking laptop, does SO much. Could not get over the price - about $250.00 less than my very first Acer in 2006. LOVE IT!!!! Can't say enough about it!!! Got such great reviews from everyone who has this laptop. I'd be returning the dell you have and I'd go to amazon to check out this one I have. Just sayin' !!!

KentuckyWoman · ‎03-13-2010

Sorry you are having issues with your Dell computer.

I have ordered two computers from QVC. One was a Toshiba and it died after one year. The other was HP and it didn't work out of the box. I went to BB and purchased an Asus and have never regretted it. They even set it up for me for a fee of course but it was worth it in the long run.

Gooday · ‎03-23-2010

@PINKdogWOOD wrote:
I absolutely LOVE my new computer - got it at amazon.com and paid a mere $509.00 with no s/h. After I got it I got an invite to reserve my windows 10 but NO WAY will I even think about uploading it, certainly not until they work out ALL of the bad bugs!!!

I LOVE my new Acer Aspire V 15 Touch - So slick, SO FAST, very good looking laptop, does SO much. Could not get over the price - about $250.00 less than my very first Acer in 2006. LOVE IT!!!! Can't say enough about it!!! Got such great reviews from everyone who has this laptop. I'd be returning the dell you have and I'd go to amazon to check out this one I have. Just sayin' !!!

I also have a 15" Acer that I bought at Best Buy 3 years ago. I have Windows 7 and will keep it until the computer dies. DH has Windows 8 and hates it.

elizapt · ‎08-05-2015

Thanks, All,

Sent it back for a refund and got a great deal at Costco on an HP. I have ordered 6 or 7 computers through the mail before and this never happened before.

momtochloe · ‎11-03-2013

I'm glad you took these actions and are pleased with your computer from Costco (they have some nice deals right now). I buy all of my electronics from Costco because of their lifetime technical support. I'm hoping to get a new one when the Christmas sales kick in with Windows 10.