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Valued Contributor
Posts: 892
Registered: ‎03-18-2010

My Vizio TV Soundbar Went Crazy When I Hooked Up My New Roku!

I activated my new ROKU, and suddenly, no matter what I did, I could not adjust the sound on my Vizio soundbar - it was constantly LOUD at the highest volume. I tried everything, even chatted with Vizio customer service for an hour, and nothing we tried, not even a factory reset, would bring the volume down. I even unplugged the darn thing (the optical cable was still attached to the TV) and it was still on and blasting! Can't figure that one out unless I have a poltergeist! I finally switched from external speakers back to the TV speakers, and that finally got it to shut up! I just called Vizio again and the lady said she would try a remote factory reset. I plugged everything back in and got ready to have my ears blasted again, but everything was back to normal. 

 

This happened once before, but I can't remember what I did that time to cause my Vizio to just blast at full volume without being able to turn it down. 

Esteemed Contributor
Posts: 5,420
Registered: ‎03-09-2010

Re: My Vizio TV Soundbar Went Crazy When I Hooked Up My New Roku!

Try a Google search of your problem. 

 

Valued Contributor
Posts: 892
Registered: ‎03-18-2010

Re: My Vizio TV Soundbar Went Crazy When I Hooked Up My New Roku!


@Nuttmeg wrote:

Try a Google search of your problem. 

 


Yep, spent about 2 hours doing that. 

Occasional Contributor
Posts: 21
Registered: ‎05-21-2017

to thair contact center? Re: My Vizio TV Soundbar Went Crazy When I Hooked Up My New Roku!

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