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01-31-2011 05:00 PM
As those who read my iPod & Dell problem that started last Thursday, I have now logged about 37 hours on the phone over a five day period trying to resolve my computer's inability to connect to the Internet.
I finally got someone really on the ball: here was the problem. I was not included on my LAN or connected to my wireless connection. I would sort of 'hang on' for about a half hour after they fixed it and shortly go off.
It is now resolved (again fingers crossed)
My question to you electronic mavens: how did this happen? Did someone do this to me? Is it one of those 'things'?
Thanks for your responses.
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